Reviews (5,238)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

November 2, 2024

Fijne en snelle service!! bedankt!

JARIMODA
Netherlands
23 days using the app
ReConvert 💵 replied November 4, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

August 30, 2024

Ash was great ..He had me set up in no time .. Great customer service maybe the best in the app store .
I had this app in my old store and it was amazing!!

The Warehouse Salon
United States
19 minutes using the app
ReConvert 💵 replied September 1, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Ash was able to assist!

I love the accolade of 'the best in the app store'! We hope to be!!

Always here for you 🖤

Avraham | Customer Success

September 4, 2024

Excellent service! The customer support team is kind, responsive, and always quick to assist.

SMILEZ STUDIO
Canada
About 1 hour using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy the team's kindness and responsiveness was on display for you to see and that they were able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

June 28, 2024

ReConvert is an outstanding upsell app! It’s incredibly easy to use and offers a wide range of options to boost sales. The customer support is fabulous – they respond quickly and are always ready to help with the setup. Highly recommend it!

Per'La Specialty Roasters
United States
3 days using the app
ReConvert 💵 replied July 1, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting!

Always here for you 🖤

Avraham | Customer Success

September 21, 2024

Väldigt bra service, de förstår problemet direkt och hjälper till snabbt!

lindraont.se
Sweden
About 2 months using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

June 15, 2024

Vladimer is the man! Thank you for everything guys, absolutely fantastic customer support and I'm lucky to have you on the other side of a text box.

Things You'll Need
United Kingdom
2 months using the app
ReConvert 💵 replied June 19, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I am so glad Vladimir was able to respond quickly and help you resolve your issue!

Always here for you 🖤

Avraham | Customer Success

July 22, 2024

Great support and help from Riya but the onboarding setup still say it is not setup even that it is.

JL3D-Shop
Sweden
4 days using the app
ReConvert 💵 replied July 24, 2024

Hi

Thank you for your 4* review on the app store. Glad Riya was able to help so much!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've emailed you, can you come back to me?

Thanks!

Avraham
Customer Success Director

August 5, 2024

Really good app and very extensive content. The support helped us a lot, the name was "Riya". Thank you again !

Scratch it
Lebanon
37 minutes using the app
ReConvert 💵 replied August 8, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Riya was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

July 19, 2024

amazing guy. helped me till i fixed my thing. appriciate his hard work

kawzahub
India
About 18 hours using the app
ReConvert 💵 replied July 21, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

October 16, 2024

You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.

Gears of freedom
Germany
29 minutes using the app
ReConvert 💵 replied October 20, 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.

I want to clarify that ReConvert fully supports all Shopify-supported features, including checkout upsells. However, it’s true that Shopify limits certain checkout functionalities, like using checkout upsells, to Shopify Plus merchants due to their platform restrictions, not our own.

We always strive to provide a clear experience, and we’ll definitely take your feedback into account to make sure this information is more visible. I’m sorry for any confusion this caused, and if you have any questions or need help with another feature that doesn’t require Shopify Plus, we’d be happy to assist.

I'm going to reach out privately to assist

Best regards,
Jordan
Customer Care Supervisor | ReConvert