ReConvert Upsell & Cross Sell!

ReConvert Upsell & Cross Sell!

Reviews (5,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for boosting sales through automated upsells and targeted offers, like personalized thank-you pages and follow-ups. They value its extensive customization options and user-friendly interface, which enhance customer engagement. The app is noted for its reliable performance and responsive support team, which quickly addresses issues and helps optimize its use.

September 22, 2024

Great customer support! Thanks, Alex

EYEMOS
United Kingdom
5 months using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy! I'm pleased Alex was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

August 19, 2024

I was completely lost when trying to set up the app. Customer service helped me and fast. I love that they were able to assist and fast.

Shine Bright Designs, LLC
United States
2 months using the app
ReConvert 💵 replied August 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad the team was able to assist!

Always here for you 🖤

Avraham | Customer Success

August 1, 2024

Im not going lie, the application is hard to navigate and it can get very confusing. But overall, the customer service is wonderful and very helpful and answers right away! The application is good for upselling items in your store and automatically does it for you and collects data for you can have a better understanding where your audience is targeting and coming from. Its a good app, just needs a better interface so it can be user friendly.

MagniPros
United States
About 2 years using the app
ReConvert 💵 replied August 6, 2024

Hi

Thank you for your 4* review on the app store. Glad Anastasia was able to help so much!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've emailed you, can you come back to me?

Thanks!

Jordan
Customer Care

August 14, 2024

This app has been revenue-generating for us since day one! We had an issue with our store and reached out for help, Jordan and Ashley stepped up in a timely manner and handled the situation for us with a great resolution. Stellar customer service from this app, and an easy way to increase your AOV. Thanks ReConvert!

Desolate Motorsports
United States
2 months using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Ashley and Jordan were able to assist!

Always here for you 🖤

Avraham | Customer Success

Edited August 14, 2024

I'm a new user, but I can say that Riya, Saumya, and Shafta have provided phenomenal customer service and support and walked me through the process and each question I have. This reinforced my trust in the product, as my experience has been that the greater the customer service, the greater the product! I'm excited to incorporate this into our store.

Gigawatt Coffee Roasters
United States
3 months using the app
ReConvert 💵 replied August 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Riya and Saumya were able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

November 1, 2024

Completely un-user friendly. The quick set up has been removed so it required a confusing manual set up only. The help videos they offered still referred to the quick set up and so completely unhelpful.

Kiwilandia
United Kingdom
About 1 hour using the app
ReConvert 💵 replied November 3, 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about the difficulties you experienced setting up the app.

Our 24/7 support is available to assist with getting set up. There is a very quick on-boarding wizard that helps the majority of our merchants get setup.

I'm going to reach out privately to assist

Best regards,
Avraham
Director of Customer Success | ReConvert

August 14, 2024

This app is great! Easy to set up and get started. Recently had a customer service chat with Riya and was very helpful and quick. Highly recommend to increase post purchase sales.

The Adventure Challenge
United States
About 1 month using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Riya was able to assist!

Always here for you 🖤

Avraham | Customer Success

July 15, 2024

The app helps us increase our profits. It is well worth the investment. Also, their customer support is very quick to respond, and people like Riya are very knowledgable and helpful.

Eightvape
United States
Almost 5 years using the app
ReConvert 💵 replied July 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Riya is one of our newest agents and I'm so happy to hear that she was able to assist you with your issue!

Always here for you 🖤

Avraham | Customer Success

August 6, 2024

I cannot recommend Reconvert enough! This app has been a game-changer for my Shopify store. Since integrating Reconvert, I've seen a significant boost in my sales and overall store performance. The app's features are incredibly intuitive and user-friendly, allowing me to easily set up personalized thank-you pages, automate follow-ups, and create targeted offers that truly resonate with my customers.

The customization options are extensive, and the analytics dashboard provides valuable insights into how my post-purchase strategies are performing. I've also been impressed with the responsive customer support team, who are always ready to assist with any questions or tweaks I need. If you're looking to enhance your post-purchase experience and drive more revenue, Reconvert is a must-have tool for any Shopify store owner. It's been an invaluable addition to my e-commerce toolkit!

Swiftease
Pakistan
14 days using the app
ReConvert 💵 replied August 8, 2024

Wow, what an amazing review, thank you!

Could you book in a time to give our product managers some more in-depth feedback? Pop us an email to care@reconvert.com and ask to book in a time with Gal.

Thanks!

September 4, 2024

Riya was awesome and prompt with her response, not everyone you find on live chat is generally as responsive her. Definitely a gem you must treasure in your organisation

Opus Mart
India
20 days using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Riya was able to assist! We certainly do treasure her!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success