Reviews (5,259)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features and targeted data collection, noting significant boosts in sales and store performance. The app's user-friendly interface facilitates easy creation of personalized thank-you pages and automated follow-ups, with recent updates like bundle options enhancing functionality. Seamless Shopify integration ensures a smooth workflow, and improvements in average order value and conversion rates are frequently highlighted. Customer support is also praised, with staff members like Riya, Shafta, and Alex noted for their responsive and helpful service.

March 27, 2023

I have only just gone through intial set ups but was very anxious of making mistakes. Alex was incredible making the process so simple , offering changes and implementing them so I didn't need to do a thing. It's so refreshing to find a app with great customer service can't wait to see how this App helps improve my sales.

Gatherer Forager
Australia
About 1 month using the app
ReConvert 💵 replied March 28, 2023

Thank you for your great review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

June 19, 2020

Quick customer support and solve many problems in an instant. Highly recommended! Got a few sales from the apps. It's a good app and I love it!

GLOW BELLUS™
United States
About 1 month using the app
ReConvert 💵 replied June 19, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

December 14, 2020

this is a great app for marketing and the customer service rep Vladimir has helped me go through the steps needed to customize the app to my liking. He was very kind and patient thank you

Modesty Is Beauty
United States
About 1 month using the app
ReConvert 💵 replied December 15, 2020

Thank you for your great review🙏Our support team is always here to help you😎

February 27, 2020

Easy to use and great support. Access to experts on chat was easy and their manner was friendly. Great features and analytics.

Senior Style
Australia
About 1 month using the app
ReConvert 💵 replied February 27, 2020

Thank you so much for this review! We appreciate your feedback 🙏

March 29, 2023

LA SCELGO SOLO PER LA GENTILEZZA DI ANASTASIA, FANTASTICA APP SPERO DI VENDERE TANTI PRODOTTI SU QUESTO SHOP

Puppyfun
Italy
About 1 month using the app
ReConvert 💵 replied April 5, 2023

Grazie per la tua fantastica recensione e feedback🙏 Il nostro team di supporto è sempre pronto ad aiutare 24 ore su 24, 7 giorni su 7 😎

Edited July 1, 2020

Fantastic. Very versatile and simple to understand app. Fast assistance in replies and then you pay on meritocracy. Converts? Then it is right that you pay. Compliments.

modaneed
Italy
About 1 month using the app
ReConvert 💵 replied July 1, 2020

Thank you for the review🎉

September 1, 2022

This app is great, they have videos that will put you through every step. The Reconvert team is great and is available to help.

Rhema Maven
Canada
About 1 month using the app
ReConvert 💵 replied September 30, 2022

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

December 4, 2022

When I installed this app I was so confused, but Customer Service is always there to help. A guy named Alex solved my problems and I haven't waited long for an answer. Thanks again, I recommend it!

MOUNTRAILS
Bosnia & Herzegovina
About 1 month using the app
ReConvert 💵 replied December 7, 2022

Thank you very much for your amazing review! Glad you love the app and delighted to hear that you got great assistance from our team!

Edited July 4, 2022

I am updating my old review from 2 years ago. Since then the team improved the app A LOT and it works like a charm. BEST UPSELL APP on Shopify by far. The support is super friendly, patience AND responsive, impressive features. I should have gave the app a second chance earlier. Well done to you guys, wish you all the success you deserve and can't wait to try new features. ---------- // OLD REVIEW // unfortunately since shopify last update regarding checkout apps early november this app is useless. Conversion rate dropped from 30% to 0% I can't recommend it unfortunately

TRYVITE
France
About 1 month using the app
ReConvert 💵 replied July 1, 2021

Hi guys,

Nothing changed in our apps since 1 click upsells were launched. We're working on new features though and it's coming out very soon :D

Any chance you could give us another chance? We can set up things for you and I promise you won't get any less than 1,000% ROI on the app.

Either way, I was trying to contact you without success so please get back to me so we can make things right,

Eric.

April 19, 2020

Easy to install and run. Templates, tutorials, integration look good. Haven't really worked with it much yet but seems straight forward.

Pure Vitality Limited
New Zealand
Almost 3 years using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care