Reviews (5,282)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

November 5, 2024

Pricing is super confusing. When it says you'll be charged based on usage fees, I would think that means for the actual app itself making me money. In the 6 months I had the app I only got 3 upsell orders but but they were charging me every month sometimes as high as $14.99 in usage fees and I'm not sure for what. So any extra money I made on the upsells went back to them and beyond. How are you charging people for sales you didn't make? And the flows are not easy to setup at all. Going to go back to honeybear upsells.

Sustainable Grace
United States
6 months using the app
ReConvert 💵 replied November 7, 2024

Hi,

I'm sorry to hear you’re unhappy with our pricing. While of course it's your choice which apps you choose to use (and whether that includes our own!), I'd like to address your concerns directly and make things right.

I'll reach out to you personally to help resolve this matter.

Best

Avraham
Customer Success Director
ReConvert

September 18, 2024

The customer service is really great and very helpful with this app. Thanks Shafta for all the nice tips to get things going for me in the updated app!

Ruut
Germany
Over 1 year using the app
ReConvert 💵 replied September 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Shafta was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

Edited October 22, 2024

Cannot live without ReConvert- adds about 40% to my standard advertised AOV.
Support really is 24/7 and flawless. Special thanks for @Shafta for her helpful videos and can-do attitude!

Didi Seven
United States
Over 2 years using the app
ReConvert 💵 replied September 15, 2024

Wow!! That is amazing

Thank you for your 5* review and I'm pleased you are happy and seeing phenomenal results!

Riya - what a star!

Always here for you 🖤

Avraham | Customer Success

October 25, 2024

Support always seem to be able to help when i have questions or issues! Riya got my problem fixed and even improved my offers.

I did however like the previous look of the offers before the update, but none the less, this is the best PPU app out there.

Blue Dream Worldwide
United Kingdom
7 months using the app
ReConvert 💵 replied October 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 24, 2024

Guter Support, schnell und professionell :)

VANA
Germany
About 1 year using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

November 17, 2024

Absolutely wonderful and quick service by Ash.

Vandelay Outlets
United States
5 months using the app
ReConvert 💵 replied November 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Ash was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

November 5, 2024

I really appreciate Shafta's quick response to my concerns with utilizing the app. She was very helpful.

Joyzzle Personalized Gifts
United States
5 months using the app
ReConvert 💵 replied November 7, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm so glad Shafta was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 30, 2024

Riya is absolutely amazing!!! She went in and fixed our whole site super easily! So grateful for her quick responses and help!! She even messaged me back with in the hour she said she would! You have a great member to the team!!

sipblu
United States
6 months using the app
ReConvert 💵 replied November 3, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Riya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 17, 2024

nice and helpful!

reganew
United States
7 months using the app
ReConvert 💵 replied October 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 20, 2024

Recommended App for Upsell. Been using it for past few years

Teami Blends UAE
United Arab Emirates
About 1 year using the app
ReConvert 💵 replied September 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success