ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,353)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and store performance, noting marked improvements in conversion rates and revenue. They praise its user-friendly interface, customization options, and effective upselling and cross-selling features. The analytics dashboard is valued for insights into post-purchase strategies. Merchants also appreciate the responsive and helpful customer support team, which assists with setup, troubleshooting, and optimization.

October 9, 2024

Very good support, quick reply. Very helpful and easy to communicate. Looking forward to see how this app will increase my profits.

Venice
Hong Kong SAR
Over 1 year using the app
ReConvert 💵 replied October 13, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 27, 2024

HORRIBLE EXPERIENCE. We saw some extra charge on our billing statement, and reached out to understand why. The customer service was BEYOND unhelpful, simply copy-pasting their FAQ about general pricing. Was not able to confirm which plan we were on, what charge we were supposed to have on a monthly basis, and what was the extra charges applied there, except that it's "dynamic pricing". When I try to find the cancel subscription button, it was also invisible. They will charge extra for something you don't even know, and they won't do anything about it when you ask basic questions. So if you want to have extra surprises charges on your statement, and no clues as to why, please choose this app.

Koop
Canada
Almost 3 years using the app
ReConvert 💵 replied September 29, 2024

Hi M-P

I'm sorry to hear you’re unhappy with the charges you received.

I am particularly sorry to hear about your perception that my team were beyond unhelpful. This isn't feedback I hear very often and is something I need to drill-down on to figure out what went wrong.

I'll reach out to you personally to help resolve this matter.

Best regards

Jordan
Customer Care Supervisor
ReConvert

October 27, 2024

Thanks so much. You assist me in all, very kind and able to help me.

sarafitness.tonificazione
Spain
9 months using the app
ReConvert 💵 replied November 3, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

November 5, 2024

Pricing is super confusing. When it says you'll be charged based on usage fees, I would think that means for the actual app itself making me money. In the 6 months I had the app I only got 3 upsell orders but but they were charging me every month sometimes as high as $14.99 in usage fees and I'm not sure for what. So any extra money I made on the upsells went back to them and beyond. How are you charging people for sales you didn't make? And the flows are not easy to setup at all. Going to go back to honeybear upsells.

Sustainable Grace
United States
6 months using the app
ReConvert 💵 replied November 7, 2024

Hi,

I'm sorry to hear you’re unhappy with our pricing. While of course it's your choice which apps you choose to use (and whether that includes our own!), I'd like to address your concerns directly and make things right.

I'll reach out to you personally to help resolve this matter.

Best

Avraham
Customer Success Director
ReConvert

November 17, 2024

Absolutely wonderful and quick service by Ash.

Vandelay Outlets
United States
5 months using the app
ReConvert 💵 replied November 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Ash was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 17, 2024

Nothing more to say. This app helps me to increase my cart and win more money. Just excellent

Oriana Cosmetic
France
11 months using the app
ReConvert 💵 replied October 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

November 25, 2024

We have been using ReConvert recently to direct people to our installer page. While everything works fine overall, we did encounter some issues, but the customer support team was quick to assist us immediately.

- Hugo from Producer Assistant

Producer Assistant
Netherlands
4 months using the app
ReConvert 💵 replied December 8, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

November 5, 2024

I really appreciate Shafta's quick response to my concerns with utilizing the app. She was very helpful.

Joyzzle Personalized Gifts
United States
5 months using the app
ReConvert 💵 replied November 7, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm so glad Shafta was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

November 20, 2024

The customization options are excellent, and the features have increased our revenue. Special thanks to Saumya for exceptional support—quick, patient, and helpful. Highly recommend!

The Joy Crafters
Vietnam
4 months using the app
ReConvert 💵 replied November 25, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 25, 2024

Excellent support! They provided detailed instructions and handled my concerns with care and professionalism. It was easy to connect with the support team, and they made the process smooth and efficient. Highly recommended!

SqueezeGear
Italy
Over 2 years using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team were able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success