Reviews (5,193)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.

Edited July 25, 2024

A very professional support team. I was quite impressed. And the app certainly has everything you could ask for - including some features not found in other apps that have helped my shop to noticeable increase post-purchase upsells. Well done and kudos to the team at ReConvert, coming from a user of 5+ years!

Spirit Magicka
Hong Kong SAR
Almost 5 years using the app
ReConvert 💵 replied July 7, 2024

Hi there

Sorry you seem to have had some issues with the new version.

I have tried contacting you. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Director

August 13, 2024

Saumya the CS person helped out well! Had some issues working the thank you page with the new editor.

NYGiftloft
United States
Almost 2 years using the app
ReConvert 💵 replied August 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success

September 25, 2024

Signed up and right away with onboarding Anastasia was very helpful and patient with me. I wanted to figure things out quickly and we did! There's a lot of potential with the app and we'll be using very little but it still matters and gives the flexibility and analytics we want.

Optimal Circadian Health Shop
United States
11 days using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Anastasia was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

July 24, 2024

Riya, in customer service, is extremely helpful and has helped me figure out a workaround to using the app. I previously stopped using the app but am now up and running and seeing cart increases already.

FitStrapsUK
United Kingdom
Almost 2 years using the app
ReConvert 💵 replied July 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Riya is one of our newest agents here - so nice to see she's already being praised so highly!

Always here for you 🖤

Avraham | Customer Success

October 23, 2024

Alex was very helpful and even did screenshots for me to help setup my app!

Flo Coast Apparel
United States
Over 1 year using the app
ReConvert 💵 replied October 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Alex was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

August 7, 2024

The customization options are excellent, and the features have increased our revenue. Special thanks to Shafta for exceptional support—quick, patient, and helpful. Highly recommend!

Pawfect House
Hong Kong SAR
About 2 years using the app
ReConvert 💵 replied August 8, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Shafta was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

July 31, 2024

Very nice app that if set up well can give you nice upsell sales.

Earth Art
Netherlands
Over 3 years using the app
ReConvert 💵 replied August 4, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

October 15, 2024

Reconvert has been great so far, and Ash's help in setting it up made all the difference! They were incredibly supportive, guiding me through the process and promptly answering all my questions. I look forward to seeing how it performs!

Sigma Beauty
United States
26 days using the app
ReConvert 💵 replied October 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Ash was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

July 29, 2024

Riya Choubey, I wish more than a 5 staroption. she has understood my request regarding discount removal at ease, and resolved it in a short time. I really appreciate her understanding and specially the way of her communication. i think she would be a pro for reconvert. Good job riya.. once again thank you your help and support. Keep going❤

GBNY
United States
6 months using the app
ReConvert 💵 replied July 31, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Wow! What a glowing review for Riya - one of our newest (excellent) additions to our customer care team! Thank you!

Always here for you 🖤

Avraham | Customer Success

October 27, 2024

Thanks so much. You assist me in all, very kind and able to help me.

sarafitness.tonificazione
Spain
9 months using the app