Reviews (5,257)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective upselling features and targeted data collection, noting significant boosts in sales and store performance. The app's user-friendly interface facilitates easy creation of personalized thank-you pages and automated follow-ups, with recent updates like bundle options enhancing functionality. Seamless Shopify integration ensures a smooth workflow, and improvements in average order value and conversion rates are frequently highlighted. Customer support is also praised, with staff members like Riya, Shafta, and Alex noted for their responsive and helpful service.
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Simply Amazing Application, A must have for every seller.
Special thanks to Konstantin, Answered all my questions and helped me a lot. If I can give 10 stars I will, just for the great customer service which was provided by Konstantin.
Thank you so much for the review🙏
in addition to the previous review, reconvert got back to to immediately , the poor performance was due to the fact the reconvert was looking at all my order, whether from shopify or from amazon and calculating performance and roi based on the total number of orders, the actual performance 4% conversion rate and generated about €80 and paid about $10 which is about 1000% in ROI
have tried emailing on a number of occasions to discuss the app as we we are not getting any success. just getting ignored and no rpely
the app looks good but im not getting any success with it at all
First of all, thank you guys for the honest review, this is Eric the CEO, we'll do our best to improve and provide better customer service. I deeply apologize for any bad experience you had with our app.
I've gone ahead and checked all the times you reached out for help:
1. The first time was on the 6th of July, we answered within 4 minutes and had a conversation about improving your results from the app, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/6-jul.png?219
2. The second time was on August 21st, we answered within 10 hours but got no answer back from you, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/aug_21.png?219
3. The third time was on September 6th and we replied within less than a minute, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/6_sep.png?219
Anyway, I'll be happy to personally help you optimize your thank you page, I've sent you an email, as well as a message through messenger and gave you a call and got no answer.
Please get back to us so we can help, nothing will make us happier and it's in our best interest for you to get great results from our app.
Un gros merci à Lee-Ann, qui a été très efficace et aidante. L'application me donne entière satisfaction pour l'instant.
Merci pour votre avis et vos commentaires incroyables🙏 Notre équipe d'assistance est toujours prête à vous aider 😎
En av de bästa och snabbaste supportarna jag känner till! Jag fick alltid hjälp inom några minuter och alla mina frågor besvarades omedelbart.
Lee-ann was amazing. Had been doing a lot of research on post purchase apps and this is really great!
Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎
It already helped me with my first sale, so I'm definitely going to keep it. I can't wait to see how much success this brings me.
This is awesome! happy to hear it's already working for you, Good luck!
Great platform. Great support. Very delighted with the ability to customize and sell on the thank you page.
Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎
I started using this app and it was very easy to use and easy to learn all the gadgets. Definitely would recommend
Thank you for your 5 star review 👍
Like the app. Had a small question. Mailed the support on a SUNDAY and got an answer within one hour. Great service! Thanks a lot!! Have a nice sunday!
Thank you for the review, we're here to help 24/7 :)
Had a great experience with the customer service rep on chat. I reached out for help with a small detail and the rep helped me with lots of suggestions for better conversations
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 and wishes you many sales 😎