Reviews (5,239)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

May 26, 2024

Good app to reconvert clients on a second purchase. Anastasia and rest of customer care are great!

Laser Works Hub DE
Romania
3 months using the app
ReConvert 💵 replied May 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always - Anastasia is great!

Always here for you 🖤

Avraham | Customer Success

July 27, 2024

snelle service, top

Mareno-Aarhus
Netherlands
3 months using the app
ReConvert 💵 replied July 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

June 25, 2024

still have not seen the result of this app reason is just installed it today but One thing I can say and I can guarantee the team was very helpful and available every time you needed help and the patience Alex showed me was so amazing

CROSSxNAILS WearGood
United Kingdom
About 2 hours using the app
ReConvert 💵 replied July 1, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Alex is great and always goes the extra mile for customers! I'm delighted he was able to help you!

Always here for you 🖤

Avraham | Customer Success

July 14, 2024

réactif et super professionnel

MagicDrive
France
5 months using the app
ReConvert 💵 replied July 16, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

June 13, 2024

Ash was very Knowledgeable and helpful.

Tate Whalun
United States
Almost 4 years using the app
ReConvert 💵 replied June 16, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Ash is so clear in the way he explains everything! I love that Ash was able to respond quick and help you resolve your discount issue!

Always here for you 🖤

Avraham | Customer Success

September 5, 2024

Super application !

ALO & VERA
France
About 2 hours using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

July 25, 2024

Great customer support

santos-essentials
United States
6 days using the app
ReConvert 💵 replied July 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Anyone in particular? Let us know - care@reconvert.com

Always here for you 🖤

Avraham | Customer Success

May 28, 2024

setup was easy peasy lemon squeezy... also it helped that Alex was on hand to squeeze the lemons out of it! Thanks Alex!

ZamZam Sg
Singapore
3 months using the app
ReConvert 💵 replied May 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Alex is great!!

Always here for you 🖤

Avraham | Customer Success

May 3, 2024

Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's notice. They claim I have been using the app, yet I have screenshots proving they never had access to my customer data, which is essential for the app to function correctly. The app was disconnected after the free trial because it didn't bring any extra sales whatsoever. Yet, they continued to take money from sales they did not contribute to in any way.

MVE BOUTIQUE
Australia
Over 1 year using the app
ReConvert 💵 replied May 5, 2024

M,

Thank you for sharing your experience. I'm sorry to hear about your frustrations.

Our records show that:-

- When you installed the app, permission was provided to charge up to a maximum of $799, in accordance with the pricing terms, was agreed to you by you.
- You had a 30 day trial beginning on 29 December 2022.
- On 21 January 2023 you were charged your first charge of $89.99 as you had between 1,000 and 1,999 orders.
- Since then, and continuing until 17 March 2024, you were charged $89.99 per month (as the number of orders remained the same).

Some months you were also charged a commission of 0.75% on orders where ReConvert technology generated the sale.

On 17 April 2024 you were charged $49.99 as your total orders in this month dropped to between 500 and 999 orders.

On 25 April 2024 you uninstalled ReConvert and made claims that we had fraudulently been taking your money since January 2023.

I would like to help address your concerns and improve your experience. I would personally like to speak with you to understand your goals better and see how we can assist you in achieving the results you want using ReConvert.

Please reply to my email from a week ago, so we can schedule a call. I'm here to assist you and find a resolution together.

Thank you again though for taking the time to share your perspective.

Best regards

Avraham | Customer Success

May 16, 2024

Alex was very patient in helping me be sure I have everything correct- which is a huge help for an entrepreneur like myself. Thank you very much!!!

Frank & Rio
United States
4 months using the app
ReConvert 💵 replied May 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always. Alex is great!

Always here for you 🖤

Avraham | Customer Success