ReConvert Upsell & Cross Sell!

ReConvert Upsell & Cross Sell!

Reviews (5,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for boosting sales through automated upsells and targeted offers, like personalized thank-you pages and follow-ups. They value its extensive customization options and user-friendly interface, which enhance customer engagement. The app is noted for its reliable performance and responsive support team, which quickly addresses issues and helps optimize its use.

June 18, 2024

Alex really showed the best customer service. Very thorough and even sent screen shots of the steps I had to do.

jamiebyben
United States
About 1 year using the app
ReConvert 💵 replied June 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I am so glad you have found Alex and the team's support to be so helpful! Happy he was able to respond quickly and help you resolve your issue!

Always here for you 🖤

Avraham | Customer Success

June 24, 2024

My help came from a guy named Alex. When I say all I had to do was push a button and he took care of the rest! I love this app and the team they have working behind the scenes. Thank you ReConvert! Always 5 Stars from Me

SJ Steppas
United States
2 months using the app
ReConvert 💵 replied July 1, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Alex is great! Our customers love his attention to detail and care!

Always here for you 🖤

Avraham | Customer Success

July 11, 2024

Great customer service. App works great most of the time - esp. birthday widget with Klaviyo integration is perfect for us.

Wynn Petfood
Germany
About 1 year using the app
ReConvert 💵 replied July 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

July 31, 2024

New to the app, but great experience so far. Alex was able to provide immediate support at bootstrap which was really helpful. Excited to see how the app works and if it improves my sales. :)

Peachy Athletic
United States
12 days using the app
ReConvert 💵 replied August 4, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Alex was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

November 16, 2024

Supportive customer service!

Grounding of Sweden
Sweden
About 3 hours using the app
ReConvert 💵 replied November 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 28, 2024

It was easy to set up, and the support team was very helpful. They've been with you throughout the whole process since you installed it. Recommended.

STRANGERS & LOVERS
United Kingdom
About 1 hour using the app
ReConvert 💵 replied September 30, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

July 6, 2024

Great upsell app and amazing customer service aswell. Fast replys and solved every issue/question within a few minutes at most. Recommended!

Luxe Lounge
Denmark
6 months using the app
ReConvert 💵 replied July 9, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

July 31, 2024

Stupidly expensive app. Taking money not just on the orders created through post-purchase but based on your stores own hard earned orders is unfair. This app resulted in 2 extra small discounted orders totalling $28 but charged $80 because our store has many unrelated orders. Stay clear! Looking at a few of their 5 star reviews they seem fake. Stay clear this app is a scam

Teddys
New Zealand
About 2 months using the app
ReConvert 💵 replied August 4, 2024

Hi T

I'm sorry to hear you’re unhappy with our pricing. While it's your choice to use our app, I'd like to address your concerns directly and make things right.

I assure you we are not a scam, and we have no power to fake reviews. Both would mean we couldn't have an app on Shopify 😊 (and certainly not with 99% 4* and 5* reviews and less than 1% 1* reviews out of approaching 5,000 reviews! 🌟).

I'll reach out to you personally to help resolve this matter.

Best,
Avraham
Customer Success Director, ReConvert

Edited November 11, 2024

Support has always been so SUPERB and FAST! Ash is AMAZING, he is very knowledgeable, kind, efficient, and was super helpful in getting my queries addressed and answered.

GaBBY Bows - Confidence
United States
About 1 year using the app
ReConvert 💵 replied June 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I am so glad you have found Alex and the team's support to be so helpful! Happy he was able to respond quickly and help you resolve your issue!

Always here for you 🖤

Avraham | Customer Success

August 22, 2024

I miss the old interface, but the customer care is great, I had some problem and the support guide me through all the steps!!

NurseNowbundle
Italy
11 months using the app
ReConvert 💵 replied August 28, 2024

Thank you for your feedback! Glad your experience with our 24/7 care team was great.

We appreciate your honesty regarding the old interface and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊 Could you let us know here:- https://feature-request.reconvert.io/ and make sure you tag your request with the tag 'flow builder'.

Please email care@reconvert.com and write Jordan in the subject and we can try to build what you are looking for!? Our Product Managers regularly check feature requests so if we're able to do something, we try our best to do so!

Best wishes!

Jordan | Customer Care