Reviews (5,234)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

Edited August 16, 2021

Alex at ReConvert went ABOVE and beyond with expert tips. We've actually used ReConvert across all our shops (successfully) and learn new things each time we add it to a new shop... Helpful team and the software performs as expected. Can't recommend it more! I have studied most of their videos (youtube) in the past, and think that the best practices could be laid out a bit better (this is something I didn't like), as there are so many features it can be overwhelming and confusing, but the support staff is there to help!

Majime Soul
United States
6 days using the app
ReConvert 💵 replied August 18, 2021

Thank you for your great feedback🙏 Our support team is always ready to help 😎

Edited March 7, 2021

not even 24h into using the standard template and I've generated an hundreds more in revenue. Cannot recommend it enough

Solarphy
Netherlands
6 days using the app
ReConvert 💵 replied March 7, 2021

Thank you for this amazing 5 stars review🙏 Wish you more conversions💐 Our support team is always ready to help 24/7

April 18, 2023

O atendimento é rápido e muito bom, gostei muito. Apesar de não ter o plano gratuito, compensa experimentar os 30 dias para ampliar as vendas

Lado L
Brazil
6 days using the app
ReConvert 💵 replied April 20, 2023

Obrigado por sua incrível revisão e feedback🙏 Nossa equipe de suporte está sempre pronta para ajudar 😎

November 30, 2020

Vladimir from Reconvert was very helpful with my questions! I like the app a lot - seems really easy to use and will help me increase my order total.

Catholic ID
United States
6 days using the app
ReConvert 💵 replied December 2, 2020

Thank you so much for your 5 stars review🙏 Our support team is always here to help😎

September 16, 2021

Great app and amazing customer support! I was having a difficult time setting it up, but their support team guided me from A to Z through the whole integration process :)

TeethSaviour™
United States
6 days using the app
ReConvert 💵 replied September 16, 2021

Thank you for your review 🙏 Our support team is always ready to help you 24/7😎

October 21, 2021

I used this app to help me get better sales conversions once a customer buys a product by then offering them a discount on another product, and as soon as I downloaded the app, a person in the live chat offered to give me assistance whenever I needed it and responded within a minute every time I had an issue. They also gave me some tips for customizing my sales funnel and applied the changes for me. Overall, this is a great app, not only due to it's features, but also it's customer support.

Modern Illume
United States
6 days using the app
ReConvert 💵 replied October 21, 2021

Thank you for your great review and feedback 🙏 Our team is always glad to help 24/7😎

March 24, 2020

so far i like this app, i've gotten help very quickly from the support team and cant wait to see results

Carbon X Beauty
United States
6 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

Edited August 20, 2020

thank you for the app and for all demonstration video is a helpful app sales I recommend everyone to use it

Easy & Smart
Canada
6 days using the app
ReConvert 💵 replied August 20, 2020

Thank you very much for your feedback 🙏 We tried to make the instructions as clear and useful as possible💐We always improve the app. functionality. You will find even more options in our future updates😎

March 28, 2023

It could be incredible, however it doesn't integrate with other product fulfillment apps like LuLu Direct or Printful and scapegoats taking responsibility for the issue by putting it on Shopify.

Inrstelr
United States
6 months using the app
ReConvert 💵 replied April 18, 2024

We’re truly sorry to see your experience didn’t meet expectations 😔

We take your feedback seriously and would appreciate the chance to address your concerns.

Could you please contact me at care@reconvert.com with "Jordan" in the subject line?

We’re here to help and eager to learn what we could do to turn this into a 5-star experience, which is always our aim. 😊

Best wishes

Jordan | Customer Care

June 14, 2020

Great App. By far the easiest up sell app.

Big Backyard Screen
Canada
6 days using the app
ReConvert 💵 replied June 14, 2020

Thank you for your 5 star review 👍