Reviews (5,289)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

Edited October 22, 2024

toujours aussi performent. merci à Saumya pour son aide et explication.

Lady Sens
France
2 months using the app
ReConvert 💵 replied October 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

June 13, 2024

I had problems installing the application, but then the good spirit Alex appeared and did everything for me. Thank you Alex

Teon Clothing Shop
United Kingdom
29 days using the app
ReConvert 💵 replied June 16, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm so pleased Alex was able to resolve your issue! He always goes the extra mile to make sure any issues our customers may face are promptly dealt with!

Always here for you 🖤

Avraham | Customer Success

May 8, 2024

Super helpful with amazing support. Ash and Alex were both super helpful getting the app setup and helping me understand what was going on. Highly recommend

Growerly
Australia
5 months using the app
ReConvert 💵 replied May 15, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always - Ash and Alex are indeed a great team! Their passion for helping our customers is incredible.

Always here for you 🖤

Avraham | Customer Success

October 18, 2024

Dopiero 2 dni używam, narazie ok

My Store Dzoana
Poland
About 1 month using the app
ReConvert 💵 replied October 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 3, 2024

Je viens tout juste d'installer l'app, donc je n'ai pas encore d'avis sur son efficacité, en revanche je peux déjà dire que l'installation est très facile, et le service client au top !
Je viens de terminer un chat avec Saumya, qui m'a expliqué très clairement comment changer la langue des widgets (qui sont par défaut en anglais), et qui m'a donné une réponse rapide, courtoise et très professionnelle.
Merci beaucoup :)

ALLMEMBERZ
France
About 1 hour using the app
ReConvert 💵 replied October 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

May 3, 2024

Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's notice. They claim I have been using the app, yet I have screenshots proving they never had access to my customer data, which is essential for the app to function correctly. The app was disconnected after the free trial because it didn't bring any extra sales whatsoever. Yet, they continued to take money from sales they did not contribute to in any way.

MVE BOUTIQUE
Australia
Over 1 year using the app
ReConvert 💵 replied May 5, 2024

M,

Thank you for sharing your experience. I'm sorry to hear about your frustrations.

Our records show that:-

- When you installed the app, permission was provided to charge up to a maximum of $799, in accordance with the pricing terms, was agreed to you by you.
- You had a 30 day trial beginning on 29 December 2022.
- On 21 January 2023 you were charged your first charge of $89.99 as you had between 1,000 and 1,999 orders.
- Since then, and continuing until 17 March 2024, you were charged $89.99 per month (as the number of orders remained the same).

Some months you were also charged a commission of 0.75% on orders where ReConvert technology generated the sale.

On 17 April 2024 you were charged $49.99 as your total orders in this month dropped to between 500 and 999 orders.

On 25 April 2024 you uninstalled ReConvert and made claims that we had fraudulently been taking your money since January 2023.

I would like to help address your concerns and improve your experience. I would personally like to speak with you to understand your goals better and see how we can assist you in achieving the results you want using ReConvert.

Please reply to my email from a week ago, so we can schedule a call. I'm here to assist you and find a resolution together.

Thank you again though for taking the time to share your perspective.

Best regards

Avraham | Customer Success

July 16, 2024

Shafta has really helped me in terms of questions that i had and helped me to revert back to old version since my mentor was following that

Refine Goods
United States
About 1 hour using the app
ReConvert 💵 replied July 18, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest agents and I'm delighted she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success

May 26, 2024

Good app to reconvert clients on a second purchase. Anastasia and rest of customer care are great!

Laser Works Hub DE
Romania
3 months using the app
ReConvert 💵 replied May 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always - Anastasia is great!

Always here for you 🖤

Avraham | Customer Success

July 9, 2024

Very good service

Sleep Go
Vietnam
About 1 month using the app
ReConvert 💵 replied July 10, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

July 27, 2024

snelle service, top

Mareno-Aarhus
Netherlands
3 months using the app
ReConvert 💵 replied July 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success