Reviews (5,240)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

September 30, 2024

Assistenza velocissima e precisa

AmorbejaDigital
Italy
29 days using the app
ReConvert 💵 replied October 2, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

January 2, 2024

Support is good - I think it is time for an update in terms of how things should look as it feels very 2017 and I can't change the accept button color to anything other than black or white which others have this ability. It would be great to see this app have a refresh of its internal dashboard which is optional but main thing is the checkout thank you page, these could be displayed better or we should have access to more options in terms of modern styling.

VivaLove
Australia
8 months using the app
ReConvert 💵 replied February 23, 2024

Thank you for your valuable feedback! We're glad to hear that you've found our support to be helpful. We understand your concerns about the appearance of the checkout thank you page and the limitations you've encountered with button color customization. Your feedback about modernizing the internal dashboard and providing more styling options is duly noted.

We're constantly striving to improve ReConvert, and your suggestions are invaluable to us. Enhancing the user experience and providing more flexibility in design options are priorities for us. We'll definitely take your suggestions into consideration as we work on future updates.

If you have any further thoughts or specific features you'd like to see added, please feel free to share them with us. We're here to ensure that ReConvert meets your needs and exceeds your expectations. Thank you for choosing ReConvert, and we appreciate your support!

September 12, 2024

Great customer service!

Steel 'N' Feel
Vietnam
About 1 hour using the app
ReConvert 💵 replied September 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

February 13, 2024

I think the app can be very powerful for any store. It has a plug and play monster funnel that should fit most stores. However, for our store it doesn't quite work out. So, I need to start testing manual offers. This will take some time but I am sure eventually the app will cover it's monthly cost.

Major Golf Direct
United Kingdom
8 months using the app
ReConvert 💵 replied February 23, 2024

Thank you for sharing your thoughts! We're glad to hear that you see the potential power of our app's plug-and-play monster funnel, although it didn't quite fit your specific store needs. Testing manual offers can indeed take some time, but we're confident that with perseverance, you'll find the right approach for your store. Our goal is to provide value that exceeds the monthly cost, and we're committed to helping you achieve success. If you have any questions or need assistance along the way, please feel free to reach out. We appreciate your feedback and thank you for choosing our app!

June 3, 2024

Very kind support, thanks Saumya!

Beschwerdelos
Austria
4 months using the app
ReConvert 💵 replied June 5, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Delighted to know Saumya helped you! She's one of our newest agents here and it means so much to her!

Always here for you 🖤

Avraham | Customer Success

June 5, 2024

Ich bin wirklich beeindruckt von Reconvert! Der Support ist einfach erstklassig - schnelle Antworten, hilfsbereit und immer freundlich. Die App selbst ist fantastisch. Sie ist unglaublich einfach zu bedienen, was für mich ein großer Pluspunkt ist. (Deutsche Version wäre noch toll :)) Die Kosten sind ebenfalls überschaubar, was sie auch für kleinere Unternehmen attraktiv macht.

Die eingebauten Umfragen sind ein großartiges Feature, und ich freue mich darauf, dass sie noch weiter optimiert werden. Ein großes Highlight ist das riesige Update, das kürzlich veröffentlicht wurde. Ich bin sehr gespannt, welche neuen Funktionen und Verbesserungen es mit sich bringt. Insgesamt eine absolut empfehlenswerte App für jeden Shopify-Shop!

Dog Challenge Book | Offizielle Webseite
Austria
About 1 year using the app
ReConvert 💵 replied June 9, 2024

Hey!

Vielen Dank für Ihre 5-Sterne-Bewertung und ich freue mich, dass Sie zufrieden sind!

Ich bin froh, dass wir Ihre Fragen beantworten konnten. Ich bin so froh, dass das Team Ihnen helfen konnte!

Immer für Sie da 🖤

Avraham | Customer Care

July 22, 2024

Support hat mir geholfen und eine Rückerstattung war auch möglich

XXOO PETS FAMILY
Austria
3 months using the app
ReConvert 💵 replied July 24, 2024

Thank you!

Always here for you

Jordan
Customer Care

June 3, 2024

very helpful customer service!

OHTNYC
United States
About 1 year using the app
ReConvert 💵 replied June 5, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. We'd love to know who helped you! care@reconvert.com!

Always here for you 🖤

Avraham | Customer Success

September 21, 2024

great service

LimitlessEffortLLC
United States
About 2 hours using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

April 17, 2024

I loveddd this app! I don't even know why I deleted it, but I am back. Customer Service agent assisting me and gave the best service.

Bezzleme
United States
About 2 years using the app
ReConvert 💵 replied May 2, 2024

Thank you for your 5* review - it means the world to us!

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care