ReConvert Upsell & Cross Sell!

ReConvert Upsell & Cross Sell!

Reviews (5,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for boosting sales through automated upsells and targeted offers, like personalized thank-you pages and follow-ups. They value its extensive customization options and user-friendly interface, which enhance customer engagement. The app is noted for its reliable performance and responsive support team, which quickly addresses issues and helps optimize its use.

July 31, 2024

Good communication with Alex, very fast and clear in communication.
Thanks Alex, have a great day!

Luxe Berlin
Hong Kong SAR
3 months using the app
ReConvert 💵 replied August 1, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Alex was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

March 13, 2024

Awesome app, a quick and easy setup, also the support is super fast and helpful if you run into any problems!

Velore Design
United States
10 months using the app
ReConvert 💵 replied March 17, 2024

Hi!

Thank you so much for your 5* Review. It was a total pleasure helping you - We are delighted you're happy 🖤

Always here for you 🖤

Jordan | Customer Care

June 7, 2024

Saumya did an outstanding job integrating ReConvert Post purchase Upsell into my Shopify store. Her technical expertise, clear communication, and attention to detail were exceptional. She quickly resolved any issues and provided valuable insights to optimize the app's performance. Her professionalism and dedication made the entire process smooth and efficient. Highly recommend!

Khushify
India
5 months using the app
ReConvert 💵 replied June 9, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Saumya's building up quite the reputation within the team for helping customers proficiently! Means a lot to hear your feedback!

Always here for you 🖤

Avraham | Customer Success

October 2, 2024

Ash à été vraiment attentionné et réceptif à mes problème. Je met 5 étoiles au service de Reconvert et surtout de Ash.

Milles merci pour ces résolutions de problèmes

Pedivo
France
About 1 year using the app
ReConvert 💵 replied October 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Ash was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 9, 2024

super. très professionnelle

vanillemorgan
France
15 days using the app
ReConvert 💵 replied October 13, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 11, 2024

Great App for post purchase upsells & customer support is top notch

Glami
Canada
14 days using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy you love the app and that the customer care team were able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

October 12, 2024

Good Support, efficient app !

Dannah.fr
France
2 days using the app
ReConvert 💵 replied October 15, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

June 5, 2024

Amazing app and amazing support! Alex was really helpful in providing me with all the necessary information proactively.

The app itself is rich with functionalities. I would suggest it for any store.

Nobile Italy
Italy
Over 1 year using the app
ReConvert 💵 replied June 9, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Our customers always seem to love Alex's detailed technical knowledge.

Always here for you 🖤

Avraham | Customer Success

April 17, 2024

I loveddd this app! I don't even know why I deleted it, but I am back. Customer Service agent assisting me and gave the best service.

Bezzleme
United States
About 2 years using the app
ReConvert 💵 replied May 2, 2024

Thank you for your 5* review - it means the world to us!

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care

October 16, 2024

You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.

Gears of freedom
Germany
29 minutes using the app
ReConvert 💵 replied October 20, 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.

I want to clarify that ReConvert fully supports all Shopify-supported features, including checkout upsells. However, it’s true that Shopify limits certain checkout functionalities, like using checkout upsells, to Shopify Plus merchants due to their platform restrictions, not our own.

We always strive to provide a clear experience, and we’ll definitely take your feedback into account to make sure this information is more visible. I’m sorry for any confusion this caused, and if you have any questions or need help with another feature that doesn’t require Shopify Plus, we’d be happy to assist.

I'm going to reach out privately to assist

Best regards,
Jordan
Customer Care Supervisor | ReConvert