Reviews (5,289)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

September 12, 2024

Je mets cet avis pour Anastasia et Riya car elles m’ont été grande utilité. Merci pour votre gentillesse. Mention spécial à Riya qui a été super patiente

Faithair
France
1 day using the app
ReConvert 💵 replied September 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

So happy Riya was able to assist!

Always here for you 🖤

Avraham | Customer Success

Edited December 29, 2023

Great app with lots of options! I like that they offer support for multi-language stores since it's an important part of my business. Lee-ann was there to assist me really quickly and explain to me how to set the trigger for the additional languages, as well as Anastasia who helped me later on. Amazing customer service at all times, thank you very much! :)

Bull Terrier World
United States
Over 1 year using the app
ReConvert 💵 replied December 13, 2023

We're delighted to hear you're enjoying the app and its support for multi-language stores!
We understand the importance of reaching a global audience, and we're committed to providing tools and resources to help you do just that. We're thrilled that Lee-Ann was able to quickly assist you and provide clear instructions on setting up triggers for additional languages.

Your positive feedback motivates us to continue developing our app and investing in customer support. We want to ensure that everything we create is not only powerful but also accessible and easy to use for everyone, regardless of language.

Thank you for choosing our app and for taking the time to share your review. We appreciate your business and look forward to supporting you in your continued success!

Sincerely,
ReConvert Team

July 19, 2024

Ash was helpful and offered assistance. Thanks

Elegant Essentials Express
Canada
14 days using the app
ReConvert 💵 replied July 21, 2024

Hi

Thank you for your 4* review on the app store.

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.

I've emailed you, can you come back to me?

Thanks!

Avraham
Customer Success Director

July 8, 2024

good service and appreciate Anastasia for her help!

Summer Frezz
Norway
5 days using the app
ReConvert 💵 replied July 10, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Anastasia really takes the time with our customers to make sure that they're well looked after!

Always here for you 🖤

Avraham | Customer Success

September 14, 2024

Support au top!
Merci

Maison Adorée
France
3 days using the app
ReConvert 💵 replied September 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

October 12, 2024

The support is magic and the app is great!

Jo and Bart
Belgium
About 3 hours using the app
ReConvert 💵 replied October 15, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

January 2, 2024

Support is good - I think it is time for an update in terms of how things should look as it feels very 2017 and I can't change the accept button color to anything other than black or white which others have this ability. It would be great to see this app have a refresh of its internal dashboard which is optional but main thing is the checkout thank you page, these could be displayed better or we should have access to more options in terms of modern styling.

VivaLove
Australia
8 months using the app
ReConvert 💵 replied February 23, 2024

Thank you for your valuable feedback! We're glad to hear that you've found our support to be helpful. We understand your concerns about the appearance of the checkout thank you page and the limitations you've encountered with button color customization. Your feedback about modernizing the internal dashboard and providing more styling options is duly noted.

We're constantly striving to improve ReConvert, and your suggestions are invaluable to us. Enhancing the user experience and providing more flexibility in design options are priorities for us. We'll definitely take your suggestions into consideration as we work on future updates.

If you have any further thoughts or specific features you'd like to see added, please feel free to share them with us. We're here to ensure that ReConvert meets your needs and exceeds your expectations. Thank you for choosing ReConvert, and we appreciate your support!

May 16, 2024

Alex was very patient in helping me be sure I have everything correct- which is a huge help for an entrepreneur like myself. Thank you very much!!!

Frank & Rio
United States
4 months using the app
ReConvert 💵 replied May 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always. Alex is great!

Always here for you 🖤

Avraham | Customer Success

July 25, 2024

Great customer support

santos-essentials
United States
6 days using the app
ReConvert 💵 replied July 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Anyone in particular? Let us know - care@reconvert.com

Always here for you 🖤

Avraham | Customer Success

June 21, 2024

Service client rapide et efficace.

J'avais un petit bug d'affichage de prix barré en doublon sur mes pages d'upsell.

Le problème à été résolu en 3 minutes.

Pour le reste c'est trop tôt pour me prononcer.
Néanmoins je recommande.

Bébé Nido
France
3 months using the app
ReConvert 💵 replied June 23, 2024

Hé !

Merci pour votre avis 5* et je suis ravi que vous soyez satisfait !

Je suis ravi que nous ayons pu vous aider à résoudre votre problème !

Toujours là pour vous 🖤

Avraham | Succès client