Reviews (5,240)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

June 12, 2024

Le servive est rapide et efficace. J'ai rencontré un problème avec l'application et Alex a été réactif et a su trouver une solution. J'étais à 2 doigts de noter 1 étoile. Après ce service et l'efficacité, je mets une note de 5. Merci au support et encore merci Alex :-)

HappyKid
France
4 months using the app
ReConvert 💵 replied June 16, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So pleased Alex was able to assist you today.

Always here for you 🖤

Avraham | Customer Success

May 1, 2024

Dealing with Alex from ReConvert has been an absolutely fantastic experience. They've promptly addressed all my inquiries and provided assistance with integrating their platform. The outcomes have truly exceeded expectations

NUTBAGS GROOMING UK
Australia
11 months using the app
ReConvert 💵 replied May 2, 2024

Thank you for your 5* review and I'm pleased you are happy!

Looking forward to seeing how your other store feels about ReConvert too! 😉

Always here for you 🖤

Avraham | Customer Success

June 14, 2024

I have used ReConvert for years. It's good. It works. HOWEVER. Reconvert has made a big move to push its customers to upgrade to the new ReConvert. Do NOT upgrade.

The basic features of the app simply do not work in their current state. There are a ton of bugs. Upgrading has caused me many headaches in attempting to fix problems and find workarounds for things that worked before without any issues. Basic features simply don't work.

They rolled out this update way too early and should walk it back. When you install Reconvert there will be a large popup and banner claiming:

"A new ReConvert is available!

Upgrade to the new ReConvert now to enjoy improved performance, design and all the exciting new features we have to offer."

Save yourself the time and headache and stick with the original version.

I have sent my bugs to the dev team. Hopefully, they fix them soon. I'll update this review when they do and the "new and improved" ReConvert actually works.

Brush Club
United States
1 day using the app
ReConvert 💵 replied June 16, 2024

Thank you for your feedback Benjamin.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

I've sent you a message in the live chat, would be great to hear from you.

Your input truly makes a difference! 😊

Best

Jordan | Customer Care

September 1, 2024

Buena app

Ruta Barefoot
Chile
7 days using the app
ReConvert 💵 replied September 3, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad the team and the app is 'buena' - we like buena!

Always here for you 🖤

Avraham | Customer Success

June 1, 2024

5 stars just for the customer service. Alex helped me with all my questions and even suggested a few improvements that could be made to my store.

Overall, it's a great app. Easy to understand and navigate the settings for a first-time user. The Conversion Monster Funnel helped me set up my upselling and thank you page.

CosmoCare
Malaysia
About 8 hours using the app
ReConvert 💵 replied June 3, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Alex's speed and accuracy are certainly a beacon of help to customers when they need!

Always here for you 🖤

Avraham | Customer Success

September 3, 2024

NICE SERCIVE ASH !

Agent Seduction
United Arab Emirates
About 4 hours using the app
ReConvert 💵 replied September 5, 2024

Hey "Agent Seduction" :-)

Thank you for your 5* review and I'm pleased you are happy!

Ash really tries so hard for all our merchants!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

July 14, 2024

I just received help from Riya regarding some concerns I had with the app and she's been absolutely amazing! Fantastic customer support! 10/10

Ifvifality
United Kingdom
19 minutes using the app
ReConvert 💵 replied July 16, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy with Riya's help!

Always here for you 🖤

Avraham | Customer Success

September 11, 2024

Jag har fått helt fantastsik hjälp av Alex med mina översättningar. Snabbt och smidigt! Suveränt! <3

nordbris
Sweden
About 1 month using the app
ReConvert 💵 replied September 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Alex was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

September 1, 2024

La atencion muy buena y rapida, recomendado

Naypra
Colombia
About 1 month using the app
ReConvert 💵 replied September 3, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad the team and the app is 'buena' - we like buena!

Always here for you 🖤

Avraham | Customer Success

August 27, 2024

perfect

MARCO
United Arab Emirates
About 3 hours using the app
ReConvert 💵 replied August 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success