ReConvert Upsell & Cross Sell!

ReConvert Upsell & Cross Sell!

Reviews (5,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for boosting sales through automated upsells and targeted offers, like personalized thank-you pages and follow-ups. They value its extensive customization options and user-friendly interface, which enhance customer engagement. The app is noted for its reliable performance and responsive support team, which quickly addresses issues and helps optimize its use.

October 16, 2024

You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.

Gears of freedom
Germany
29 minutes using the app
ReConvert 💵 replied October 20, 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.

I want to clarify that ReConvert fully supports all Shopify-supported features, including checkout upsells. However, it’s true that Shopify limits certain checkout functionalities, like using checkout upsells, to Shopify Plus merchants due to their platform restrictions, not our own.

We always strive to provide a clear experience, and we’ll definitely take your feedback into account to make sure this information is more visible. I’m sorry for any confusion this caused, and if you have any questions or need help with another feature that doesn’t require Shopify Plus, we’d be happy to assist.

I'm going to reach out privately to assist

Best regards,
Jordan
Customer Care Supervisor | ReConvert

April 17, 2024

I loveddd this app! I don't even know why I deleted it, but I am back. Customer Service agent assisting me and gave the best service.

Bezzleme
United States
About 2 years using the app
ReConvert 💵 replied May 2, 2024

Thank you for your 5* review - it means the world to us!

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care

July 23, 2024

great work from Alex helping me set up

Neuaura
United Kingdom
Almost 2 years using the app
ReConvert 💵 replied July 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Alex knows exactly what to do to get things working for our customers!

Always here for you 🖤

Avraham | Customer Success

June 5, 2024

Amazing app and amazing support! Alex was really helpful in providing me with all the necessary information proactively.

The app itself is rich with functionalities. I would suggest it for any store.

Nobile Italy
Italy
Over 1 year using the app
ReConvert 💵 replied June 9, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Our customers always seem to love Alex's detailed technical knowledge.

Always here for you 🖤

Avraham | Customer Success

June 7, 2024

The App was recommended to me, so I really haven't use it yet.

The experience I had with the Rep, Vladimir was awesome-extremely helpful. So, I'm sure the app will work great!

Adroitfulness
United States
5 months using the app
ReConvert 💵 replied June 9, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Our customers always seem to love Vladimir's detailed technical knowledge.

Always here for you 🖤

Avraham | Customer Success

July 15, 2024

Alex was very good at helping me with questions I had about the app. He sent me some loom to help me with the set up and was very knowledgeable. Thank you very much Alex

Onekid
United States
3 months using the app
ReConvert 💵 replied July 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Alex sure does take the time to fix our merchants' issues!

Always here for you 🖤

Avraham | Customer Success

February 26, 2024

Set up was so simple.
Alex was a fantastic help in walking me through the process of getting set up, he had to have saved me a significant amount of time.
I think the app is intuitive to set up but his help sped up the process.
Thank you ReConvert!

Aug11
United States
4 months using the app
ReConvert 💵 replied February 29, 2024

Amazing to hear that!

Alex is one of our most technically-gifted support agents and always works tremendously hard for customers that come through to him and we're always so pleased to hear such positive words!

If you need further help we are always here for you! ❤️

Edited December 23, 2024

Alex explained my problem to me in a way that was easy to understand.
He helped me resolve the issue smoothly.
Great service!

miyabi
Japan
About 1 year using the app
ReConvert 💵 replied June 2, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Alex's speed and accuracy are certainly a beacon of help to customers when they need!

Always here for you 🖤

Avraham | Customer Success

November 4, 2024

Un soporte muy rápido y atento. Riya fue de mucha ayuda.

boníssima
Spain
3 months using the app
ReConvert 💵 replied November 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Riya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

August 5, 2024

I am so happy about this APP.
The onboarding was supper easy.
The best part to me is that I have not event yet start using it fully and the team support is another level.
Saumya God Bless you.

Linda Favela
Spain
8 days using the app
ReConvert 💵 replied August 8, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad our team was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success