Reviews (5,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.
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Start recovering now. absolutely BRILLIANT! stop leaving money on the table! this app will recover the extra money! Love it were using the birthday widget to collect customer birthdays and the post purchase survey to collect more data on our customers. But the best thing about this app is the post purchase upsell (popup upsell and product upsell) the product recommendations are also cool and it boosted my order confirmation page conversion rate. also use the 17track order tracking widget! :-)
What an awesome 5 stars review! Thank you so much! đŞ
It always makes us happy to hear when people use the different widgets on our app like product upsell, post purchase surveys, birthday collector and order tracking widgets :)
I used to love Reconvert when it was a simple thank you page upsell now it's too complicated. New features are great but why am I being forced to use them if I ONLY want to use the thank you page upsell. It's mandatory to incorporate some complicated funnel now which is unfortunate as I now have to delete the app and use another simpler app.
Hi Khila,
This is Eric, Iâm the CEO of ReConvert.
Thanks for giving us a chance, I just saw your review and I wanted to personally reach out and apologize for the experience youâve had with our app.
It is not mandatory to create complex funnels in order to use our thank you, page editor. All the awesomeness we've had with the previous version of the app is still there, we just added some more powerful features to support the needs of more stores.
After all, we do have over 35,000 merchants actively using our app on their Shopify store :)
I was wondering if there is any chance we can jump on a call so I can show you how to use the new features in a simple way :)
This app is my business and itâs very important to me, please give me a chance to change your mind and give you the experience you deserve :)
Could you please get back to me?
Looking forward to hearing from you,
Eric.
excellent customer service from ashley, very easy to talk to and very helpful, thank you very much :)
Thank you for your amazing review and feedbackđ Our support team is always ready to help đ
Not as good as AfterSell. I could have made more in upsell revenue if I kept AfterSell, but I wanted to try this app to compare. Conclusion = keep AfterSell
Thank you for your feedback.
Weâre sorry to hear your experience was less than ideal. đ We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
Please consider revisiting your review after seeing the changes weâve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.
Your input truly makes a difference! đ
Best
Jordan | Customer Care
I'm still checking but looks good.
A lot of customers are sayinh that's nice and gives you more conversion, let's check
Thanks for the review, we're sure you'll see great results with our thank you page builder :D
Best app of 2019!! LOVE it boost my sales from the order confirmation page.
Thank you for this awesome upsell and order tracking widgets!
Thank you so much for these kind words! keep booming and take advantage of your order status page!
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× ××Ş× ×Š×ר×ת ××××ק ×××ר ×××××ת×
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Great support, I recommend working on this app. The Support Team was great. Thanks a lot for your help
Thank you for your kind words! We're so glad that you found the support team to be helpful and that you're recommending ReConvert to others. We put a lot of time and effort into making sure that our customer support is top-notch, so we're glad that you found our team to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate the support team's willingness to go the extra mile to help our customers succeed.
We're always looking for ways to improve our app and our customer service, so if you have any suggestions, please feel free to let us know.
Väldigt bra app. Gjorde sü jag sülde fler produkter till samma person! Enkel att använda och väldigt användbar
Tack fÜr det 4-stjärniga betyget!
Vi är glada att du gillade vĂĽr app och skulle älska att hĂśra hur vi kan gĂśra den till en 5-stjärnig upplevelse fĂśr dig. Dela gärna med dig av dina tankar! care@reconvert.com och frĂĽga efter mig, Jordan, sĂĽ ska jag gĂśra mitt bästa fĂśr att fĂśrsĂśka implementera detta ĂĽt dig - om vi kan! đđ
Med vänliga hälsningar!
Jordan | Customer Care
The support team answer very quick and are helpful and kind, definitely makes the process a breeze :)
Thank you for your amazing review and feedbackđ Our support team is always ready to help đ