Reviews (5,234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.
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I was able to download, make the necessary adjustments and BOOM, I was done! ReConvert was easy to to set up without issue! Thanks for making it super simple.
Thank you very much for your feedback 🙏 We tried to make the instructions as clear and useful as possible😏
The service is great, they helped me so much with the process and were very timely! Excited to put this to use and capture more sales!
Thank you for your amazing review🙏 Our support team is always ready to help 24/7 😎
Integration was super smooth. First Sale came in 2 hours after the integration. Support quick as lightning and very helpful. So far pretty outstanding!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7😎
Just installed the app and trying it out. Really like the features and possibilities I can envision with this app so far. Should help with customer loyalty and branding. Also already had a couple of questions. I used the chat option in the app and was responded to several times within 15 minutes. So far so good.
hank you very much for your feedback 🙏 We always improve the app. functionality🧐 Our support team is always here to help you 24/7😎
Came across this app whilst looking for something else, but reading what it can do it caught my attention so didnt hesitate to download it. The customer service is on point, it really helps the chat being live and 24hrs. I found every representive I had to be really helpful and make sure I understood things along the way, as it can be confusing communicating via messages. I'd definately recommend the app it has good features :)
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
My review is about ReConvert's customer service. I'm blown away. After struggling to set up another upsell app for 2 hours - I added ReConvert. Within 5 minutes, Alex was chatting with me and setting everything up FOR ME! All I did was answer basic questions and he went to work. 20 minutes later, I am all set up and am one very happy, and impressed, customer. So glad I made the switch. I can't wait to see where this app goes. Lisa C.
Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎
I just downloaded this app today, but was blown away by how quick and easy it was to get set up! By far the easiest app I've installed to date. The customer support is also amazing, and the pricing is the best I found for this type of app.
Thank you for your amazing review and feedback🙏 Our support team is ready to help 24/7
I was helped by a very amiable man named Blessing - he answered all my questions and was extremely patient with me - I had just installed the app and wanted to check it was all in order. I have just installed this app so I will have to give feedback on how it is working later down the line, but so far I am impressed with the customer service.
Thank you for your review of our Shopify app! We're so glad to hear that you were helped by Blessing and that he was able to answer all of your questions and be extremely patient with you.
Blessing is one of our amazing customer service representatives, and we're so glad that he was able to help you quickly and easily. We're also glad that you're happy with the support that we've provided.
We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.
Sincerely,
ReConvert team
P.S. I'm glad you mentioned that Blessing was amiable. We want to make sure that our customers have a great experience using our app, and we appreciate Blessing's willingness to go the extra mile to help our customers succeed.
This app so far has been great! I can't believe how quick it was to learn! Even the message helping "support desk" type help was super helpful.
Thank you for your review😎
i just installed this app and setting it up was a breeze the customer service was amazing. Alex helped me every step of the way and answered all my questions
Thank you so much for your review. Our support team is always ready to help😎