ReConvert Upsell & Cross Sell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,384)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and increasing order values through effective upselling, including post-purchase options. It features a user-friendly interface with easy setup for thank-you pages and automated follow-ups, offering extensive customization. The app integrates smoothly and updates frequently to enhance functionality. Customer support is also praised for being responsive and helpful in assisting with setup and optimization.
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so far is good.
except coversion monster's timer discount default setting.
We almost loss 25% for each orders. You may usggest us but not set as deafult for better result.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
It is simple and easy to use. But you can't track or filter which orders come from their app. They definitely should add a special tags for these orders.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
Assistenza top!
Grazie per la tua fantastica recensione e per l'ottimo feedback🙏
Il nostro team di supporto è sempre pronto ad aiutare 😎
Really like the whole app. It does what it says. You can make many conversations with the help of this.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
realmente funciona, muy buena apliacion, la recomiendo. probablemente de las mejores que instale en mi tienda.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
The support here is great if you get Vladimir. The other reps are not so knowledgeable. I had to discontinue usage though because there were a lot of bugs with the app and it's a bit slow to load. The only reason I am giving them 3 stars is because Vladimir was so helpful along the way, but they really need to improve certain features of the app, which according to him, they are.
Thank you for your positive review! Great to know Vladimir served you well!
We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊
Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.
Best wishes!
Jordan | Customer Care
Very nice App I love it Very nice App I love it Very nice App I love it Very nice App I love it Very nice App I love it Very nice App I love it Very nice App I love it Very nice App I love it .
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
Excellent app. 98% complete my needs now I am very happy to build my store look as professional. Thanks!
Thank you so much for your review :)
Your Idea of ROI from using your app is insane, you think because our store generates money on its own that you can take credit for all conversions except you only count for less than .001 percent of those conversions. also, most people clicked on the upsell by accident, and then we returned those purchases and still lost money by being charged by your app. It's pretty trash don't waste your time there are other ways to upsell. Too Expensive for the actual money it brings in.
Hi everyone at Alpine Products :)
Thank you for giving us a chance and thank you for your honest review.
I've been trying to reach out multiple times using any possible contact details I found including emails, calls, IG & contact forms but couldn't get an answer from any of your team members.
I want to address some of the points mentioned in your review:
1. We only count orders that are 100% attributed to ReConvert, this is something we're very proud of, if you have cases of specific orders that were attributed incorrectly please reach out and we will investigate such cases if identified as bugs. In such cases you'll also be compensated for such orders :)
2. About customers getting confused with the accept vs the decline buttons, we optimize for conversion so we use a "link" as the decline button, this work for some audiences that are more technical, for other less tech-savvy audiences it might be confusing.
This is what we make it look like by default:
shorturl.at/oIL38
But you can easily make it look like this:
shorturl.at/fopU9
Or even like this:
shorturl.at/nC279
to prevent any confusion from happening.
I wish you'd reach out to our support team, we could have solved everything in about 5 minutes, our support is available via live chat 24/7 and even on calls when necessary.
Please get back to me personally and let me fix the experience you've had so far with our app, I'm sure it can benefit you're business and generate extra revenue without any headaches.
Looking forward to your reply,
Eric | ReConvert CEO
excellent
i have never seen a most powuerful app thx you so far , i am french and i can use most powerful
Merci pour la note 4 étoiles !
Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! care@reconvert.com et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons ! 🙏😊
Meilleurs vœux!
Jordan | Customer Care