Reviews (5,231)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

October 23, 2021

This app makes me surprised! I can accept quick response from supporter. I can customize some content easily.

ORYZAE
Japan
About 2 hours using the app
ReConvert 💵 replied October 24, 2021

Thank you for your great review🙏 Our team is always here to help 24/7😎

May 19, 2022

I've tried a few apps for post-purchase upsells, and they all left me wanting. ReConvert's Upsell & Cross Sell, on the other hand, has so much amazing functionality, I can't imagine it NOT working for everyone out there. Yes, that means it has a learning curve, but thankfully their tech support more than makes up for it. Alex helped me out, and he absolutely knocked it out of the park with quick answers and instructions to get me squared away almost immediately. I don't have any friends that have Shopify stores, but if I ever do find any, I'll recommend this app to them. Thanks, ReConvert team!

Bullet Bouquets, Inc.
United States
About 2 hours using the app
ReConvert 💵 replied May 19, 2022

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7😎

March 10, 2022

The setup is quite simple and the possibilities for settings are numerous. My problem is that I can't style the app via CSS. Certain titles and fields have the wrong colours or sizes and this cannot be overridden via theme.css.liquid. Support was already overwhelmed with this (pretty basic) request.

Tembo GmbH
Switzerland
3 days using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback!

We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊

Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.

Best wishes!

Jordan | Customer Care

June 7, 2022

As with any new app theres new things to learn, luckily I got quick and superb help from Alex at ReConvert. Now let's see if this app can make us some extra dollars.

Drinkbolaget
Sweden
About 2 hours using the app
ReConvert 💵 replied June 8, 2022

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

June 12, 2020

very easy and nice app try this ! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Magique encens
France
About 2 hours using the app
ReConvert 💵 replied June 12, 2020

Thank you for your 5 star review 👍

April 4, 2023

Ashley is great! I'm signing up! I look forward to working with you all! I'm happy to be apart of ReConvert Upsell & Cross Sell :)

Madam Pierre
United States
About 2 hours using the app
ReConvert 💵 replied April 4, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

February 21, 2020

Really good app! And the developers help you with everything! I needed some help with some code and they fixed it within 15 minutes.

Myth Of Asia Deutschland
Netherlands
About 2 hours using the app
ReConvert 💵 replied February 21, 2020

Thank you for your review. Our support team is always here to help you 24/7😎

August 11, 2020

Esta bastante buena la aplicacion, tiene muchas funciones utiles para tu tienda que ayudaran a aumentar tus ventas

Gamali Jewelry
United States
About 2 hours using the app
ReConvert 💵 replied August 11, 2020

Gracias por tu reseña. Esperamos que obtenga muchas ventas.

March 18, 2024

Anastasia heeft mij super goed geholpen. Ze stelde alles in voor mij wat fout stond en daarna werkte het zoals het hoorde.

My Store
Netherlands
ReConvert 💵 replied March 20, 2024

Anastasia is een van onze beste agenten!! Ze begrijpt de problemen meteen volledig en we zijn zo blij haar in het team te hebben! Bedankt dat u de tijd heeft genomen om ons feedback te geven over uw ervaring!

Op samen ReConvert-en! 🥂

Altijd hier voor jou 🖤

Jordan | Customer Care

February 2, 2019

It works very well! You can customize the thank you page using the Shopify standard checkout. I suggest this app

TuttoWow
Italy
About 2 hours using the app
ReConvert 💵 replied March 3, 2019

Thank you for your review! We really worked hard to allow upsells with the native Shopify checkout on the thank you page!