Reviews (5,418)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective upselling and cross-selling. They value its user-friendly interface, customizable thank-you pages, and automated follow-ups. The analytics dashboard is praised for offering valuable insights into customer behavior, aiding strategic decisions. The support team is noted for their quick and effective responses, ensuring a smooth experience and ongoing satisfaction.

January 10, 2023

The amount of spamming is unheard of. You enter an endless loop of emails and follow ups from which you can't unsubscribe. It's absolutely appaling and I am also reporting this to Shopify.

Awesome Maps
Germany
3 months using the app
ReConvert 💵 replied January 16, 2023

Hi there,

Eric here the CEO,

Thanks for giving us a chance and I apologize for the inconvenience. I think this is just a confusion. You signed up with both your staging store ...

Edited September 1, 2021

DISGUSTED WITH THE PEOPLE WHO RUN THIS APP.......CHARGED ME £50 FOR NO REASON....THEN SAID THEY'D REFUND IF I REMOVED THE BAD REVIEW.....THEY ASKED ME TO RE INTALL THE APP THEN THEY COULD ISSUE THE REFUND. NOT ONLY DID THEY NOT DO THIS...THEY THEN CHARGED ME ANOTHER £25 THE FOLLOWING MONTH. SO NOW IM £75 DOWN....TOTAL RIP OFF.....AVOID AT ALL COSTS.

The Artists Quarter
United Kingdom
2 months using the app
ReConvert 💵 replied August 8, 2021

We’re truly sorry to see your experience didn’t meet expectations 😔

We take your feedback seriously and would appreciate the chance to address your concerns.

Could you ...

Edited October 17, 2022

Your Idea of ROI from using your app is insane, you think because our store generates money on its own that you can take credit for all conversions except you only count for less than .001 percent of those conversions. also, most people clicked on the upsell by accident, and then we returned those purchases and still lost money by being charged by your app. It's pretty trash don't waste your time ...

Alpine Products
United States
About 1 month using the app
ReConvert 💵 replied September 30, 2022

Hi everyone at Alpine Products :)

Thank you for giving us a chance and thank you for your honest review.
I've been trying to reach out multiple times using any possible ...

February 27, 2021

You are fruad. My sales are 5000+ Orders in one month(Not genereated by you) only 15-20 orders geneneted by your App then why you are charging $139 usd ? Your evil plan is exposed we put our all efforts to generate sales and you are taking benefit by the number of Orders. Your stupid App is able to generate only 15-20 Orders so ethically or technically we are bound to pay you according to your ...

aCart
Pakistan
About 1 month using the app
ReConvert 💵 replied July 1, 2021

Hi there,

Eric here the founder.

Thank you for your honest review, I can assure you we're not evil in any way and do our best to help merchants grow and generate extra ...

Edited April 6, 2020

inititally I had issued with the app when requesting a refund they asked me to update my review to get a refund. I am now giving them a 1 star from my original 3 star . I would not recommend this app.

Dressed To Deliver
Canada
About 1 month using the app
ReConvert 💵 replied February 18, 2020

Hi there,

This is Ariyeh the CEO, I there is a misunderstanding here. In order to refund you we need you to have the app installed, can you please reinstall the app so I can ...

April 7, 2022

OH and they hound you for a review (in-app) most likely to curate/stop the bad reviews so they never end up here where they matter. Im smarter than that so you want a review so badly, cool, I'll post it here manually. Pricing is way too much. Their "funnel monster" expects you to give 30% off by default. Might be good for cheap small items. Beware of there success rate claiming high ROI. We had 2 ...

Alpha Pro Scooters
United States
21 days using the app
ReConvert 💵 replied April 23, 2022

Hi there,

Thank you for your review. I apologize for the inconvenience :)

We've been trying to contact you to understand the issue multiple times, we sent emails, submitted ...

August 2, 2023

Terrible App, i think all the 5 stars reviews are fake. The pricing method is a Scam, why would i pay you for my sales if you didnt take part of these?

Also, in the Post purchase upsell you cant offer a disscount and free shipping, which is stupid, because if a customer bought from you, he already paid for a shipping but the App can't offer a free shipping for the second order.

A waste of money ...

C&M TOYS Chile
Chile
16 days using the app
ReConvert 💵 replied August 5, 2023

Hi there,

I'm trying to reach out via WhatsApp and was trying to call you but I'm getting no answer.

My name is Eric & I'm the CEO of ReConvert, my email is eric@reconvert. ...

November 20, 2022

I used to love Reconvert when it was a simple thank you page upsell now it's too complicated. New features are great but why am I being forced to use them if I ONLY want to use the thank you page upsell. It's mandatory to incorporate some complicated funnel now which is unfortunate as I now have to delete the app and use another simpler app.

By Khila
United States
13 days using the app
ReConvert 💵 replied November 23, 2022

Hi Khila,

This is Eric, I’m the CEO of ReConvert.

Thanks for giving us a chance, I just saw your review and I wanted to personally reach out and apologize for the experience ...

July 18, 2020

The FIVE STAR reviews.... what????? There simply has to be a reason for this. I don't understand. Not only is the preview shakey (litterally shakes when you try to scroll down the page to the bottom) but when you've spent hours figuring and adding all you want and then go back to change either side of the Thank You page, the preview for the right side never changes. Then when you go back to the ...

The Candleberry® Candle Company
United States
About 2 hours using the app
ReConvert 💵 replied July 30, 2020

Hi there,

This is Eric the CEO, thank you for taking the time to write your review and I apologize for the bad experience you've had with our app, The issues you described ...

February 2, 2024

Wont upgrade shopify acct to use. Not useful for stores that are trying to grow but dont have the sales yet to upgrade to plus

Jones & Co. Leatherworks
United States
About 1 hour using the app
ReConvert 💵 replied March 3, 2024

Hi there

I'm sorry to hear you feel the app required you to upgrade to Shopify Plus and deleted the app after 1 hour. It's a shame to see you go and I can assure you that it ...