Reviews (5,220)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.
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A very professional support team. I was quite impressed. And the app certainly has everything you could ask for - including some features not found in other apps that have helped my shop to noticeable increase post-purchase upsells. Well done and kudos to the team at ReConvert, coming from a user of 5+ years!
Hi there
Sorry you seem to have had some issues with the new version.
I have tried contacting you. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)
I really want to solve this issue for you.
Avraham | Customer Success Director
Very happy with this app and the support help from Alex. He solved my issue quickly. THank you.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy Alex was able to help!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Riya Choubey, I wish more than a 5 staroption. she has understood my request regarding discount removal at ease, and resolved it in a short time. I really appreciate her understanding and specially the way of her communication. i think she would be a pro for reconvert. Good job riya.. once again thank you your help and support. Keep going❤
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Wow! What a glowing review for Riya - one of our newest (excellent) additions to our customer care team! Thank you!
Always here for you 🖤
Avraham | Customer Success
Customer Service is one of the best. Texted them live and got immediate feedback/explanation. Name of the advisor was Ash, thank you!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Ash was able to assist!
Always here for you 🖤
Avraham | Customer Success
Update:
Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him!
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I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate!
Do not waste your time with them because they will not help you in case you face any real problems with them!
And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!
Hi there
Sorry you seem to have had some issues with the app!
I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)
I really want to solve this issue for you.
Avraham | Customer Success Manager
The Reconvert team has helped me numerous times with my funnels and it has amounted to increased revenue!!! They team is always available to help 24/7. Add ReConvert today, you won't be sorry!
Today I was helped by Shafta and she did an excellent job while it was late at night! She made specific recommendations that will help my business so much! Great team and great customer service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Shafta is one of our newest care agents and I'm so glad she was able to put you at ease and solve your confusion!!
Always here for you 🖤
Avraham | Customer Success
New to the app but the support was great a complete walk through and viewed my website to make sure everything was smoothly running only time will tell how the app works
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Love this app, pretty much an essential imo. The customer service is stellar as well. Riya helped me quickly solve a problem and was very friendly/professional!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Riya was able to assist!
Always here for you 🖤
Avraham | Customer Success
Great App that helped me increase my sales and Riya did a great job with supporting us. She did great work.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Riya was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I'm a new user, but I can say that Riya, Saumya, and Shafta have provided phenomenal customer service and support and walked me through the process and each question I have. This reinforced my trust in the product, as my experience has been that the greater the customer service, the greater the product! I'm excited to incorporate this into our store.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Riya and Saumya were able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success