ReConvert Upsell & Cross Sell!

ReConvert Upsell & Cross Sell!

Reviews (5,352)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through automated upsells and personalized post-purchase interactions. Features like time-sensitive upsells and customizable thank-you pages effectively increase average order values and enhance customer experiences. The app is noted for its ease of setup and user-friendliness. Customer support is also praised for its responsiveness and helpfulness, aiding merchants with prompt and personalized guidance.

August 13, 2020

Just installed the app and trying it out. Really like the features and possibilities I can envision with this app so far. Should help with customer loyalty and branding. Also already had a couple of questions. I used the chat option in the app and was responded to several times within 15 minutes. So far so good.

Romantic Blessings
United States
About 4 hours using the app
ReConvert 💵 replied August 13, 2020

hank you very much for your feedback 🙏 We always improve the app. functionality🧐 Our support team is always here to help you 24/7😎

November 19, 2020

Came across this app whilst looking for something else, but reading what it can do it caught my attention so didnt hesitate to download it. The customer service is on point, it really helps the chat being live and 24hrs. I found every representive I had to be really helpful and make sure I understood things along the way, as it can be confusing communicating via messages. I'd definately recommend the app it has good features :)

Goddess Goodybag
United Kingdom
5 days using the app
ReConvert 💵 replied November 20, 2020

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

Edited December 1, 2021

My review is about ReConvert's customer service. I'm blown away. After struggling to set up another upsell app for 2 hours - I added ReConvert. Within 5 minutes, Alex was chatting with me and setting everything up FOR ME! All I did was answer basic questions and he went to work. 20 minutes later, I am all set up and am one very happy, and impressed, customer. So glad I made the switch. I can't wait to see where this app goes. Lisa C.

Ideal Place Market
United States
About 4 hours using the app
ReConvert 💵 replied December 1, 2021

Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎

March 6, 2023

I just downloaded this app today, but was blown away by how quick and easy it was to get set up! By far the easiest app I've installed to date. The customer support is also amazing, and the pricing is the best I found for this type of app.

Prana Vida
Canada
About 4 hours using the app
ReConvert 💵 replied March 6, 2023

Thank you for your amazing review and feedback🙏 Our support team is ready to help 24/7

February 1, 2024

I found the help desk very quick in responding to my initial set up problems. The software is a perfect match for my shopify store. It made up sales simple and immediate. The service desk was very responsive to my request for help offering excellent suggestions.

Telos Market Place Seven
United States
About 4 hours using the app
ReConvert 💵 replied February 23, 2024

We're delighted to hear that our help desk was quick to respond to your initial setup problems and that you found the software to be a perfect match for your Shopify store! Making upsells simple and immediate is our goal, and we're glad to know that you've experienced just that. Our service desk strives to be responsive and helpful, and we're thrilled that you found our suggestions to be excellent. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app, and we wish you continued success with your store!

July 11, 2023

I was helped by a very amiable man named Blessing - he answered all my questions and was extremely patient with me - I had just installed the app and wanted to check it was all in order. I have just installed this app so I will have to give feedback on how it is working later down the line, but so far I am impressed with the customer service.

Top Cat Gifts
United Kingdom
About 4 hours using the app
ReConvert 💵 replied August 8, 2023

Thank you for your review of our Shopify app! We're so glad to hear that you were helped by Blessing and that he was able to answer all of your questions and be extremely patient with you.

Blessing is one of our amazing customer service representatives, and we're so glad that he was able to help you quickly and easily. We're also glad that you're happy with the support that we've provided.

We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.

Sincerely,
ReConvert team

P.S. I'm glad you mentioned that Blessing was amiable. We want to make sure that our customers have a great experience using our app, and we appreciate Blessing's willingness to go the extra mile to help our customers succeed.

May 5, 2021

i just installed this app and setting it up was a breeze the customer service was amazing. Alex helped me every step of the way and answered all my questions

glazdjewels
United States
About 4 hours using the app
ReConvert 💵 replied May 5, 2021

Thank you so much for your review. Our support team is always ready to help😎

August 11, 2020

They were very helpful to be honest very quick as well. I suggest choosing this app as they are very responsive and always there to assist.

kashi.shop
Mauritius
About 4 hours using the app
ReConvert 💵 replied August 11, 2020

Thank you for the review. We are always here to help you.🧐

July 18, 2019

I have just started with this app. It is very easy, and has several videos to walk you through the steps. Very Happy. Thank You.

Brooklyn Park Collections
United States
About 4 hours using the app
ReConvert 💵 replied July 19, 2019

What a great review! thank you so much! 👍

March 30, 2020

Great app, fast response, very good customer service. Looking to see the results from this app! It should be fantastic!

Luseta Beauty
United States
About 4 hours using the app
ReConvert 💵 replied March 30, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎