Reviews (5,240)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.
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Anastasia à su répondre à mes questions et régler mes problèmes .
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
This app, though may be useful for some, is not a good product for small businesses or those starting out. If you have little to no sales in your store, this app will still charge you the $4.99/month usage fee. The moment you go over your 30 day "trial" you will be charged. So..just take that with a grain of salt.
Review edit:
I will say Avraham definitely tried to do his due diligence to try to rectify the situation. Through consistent attempts to try to get ahold of me to messages to communicate with me while I was temporarily unavailable.
I still feel this app is not small business friendly. If they perhaps got rid of their minimum tier of charging $5/month for anything under 50 orders to give a small business a chance to grow, but it isn't cost effective if you have few sales, and this app doesn't capture any upsells. I can't raise my star rating until I'd actually have a good chance to use the app, not going to be possible with their current pricing structure.
Edit # 2 -
Avraham is very persistent to try and rectify the issue with me in regards to my app and my experience. You can tell he cares about his product and has belief that it works.
I still very much stand by my previous review. This app is NOT small business friendly. Here are the facts for my use case:
I am a small business, recently started in February, haven't built up a lot of organic traffic yet.
1. Installed app - Fairly easy to install. Funneling was somewhat simple through enough trial and error and clicking through settings to make sure to get everything the way you want.
2. It will count how many carts and sales you've had and will let you know when an offer was put through through their charting.
3. When testing the app, the layout looked clean.
4. Offers were made. As I didn't have many transactions, tries were very limited as to the number of offers attempted.
5. I achieved 0 upsells as a result of this app.
6. 2-3 days after the 30 days was up, I was charged their $4.99 fee.
App was NOT worth $5.00/month for the limited amount of upsells this app offers to my customers.
In summary, while Avraham's dedication to customer service is commendable, the app's pricing structure is not conducive to small businesses just starting out. Without a more flexible pricing tier that accommodates lower sales volumes, I cannot recommend this app for new or small businesses. The potential for upsells does not justify the monthly fee given my current sales volume and experience.
If you are a store that has some decent traffic and sales, this app is worth a shot.
Upgraded review star rating from 1 to 2 based on Abraham's willingness to work with me to find a solution that would work for both of us.
Hi there SP
I've DM'd you, can you please get back to me? I will solve this for you, I promise it'll be worth your time :)
I really want to solve this issue for you.
Avraham | Customer Success Director
good
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Thank you so much Vladimir for helping me the whole morning to fix an issue with the app with instant replies. Much appreciated!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. Our customers always seem to love Vladimir's detailed technical knowledge.
Always here for you 🖤
Avraham | Customer Success
very good customer service thanks riya :)
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Riya was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
Amazing customer support. Helped me out within minutes. Great app interface as well!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
עזרה מצויינת
אני ממש מתלהב מהדירוג שלכם!
תודה והמון המון הצלחה עם השימוש של ReConvert!
אברהם
דירקטור של הצלחת לקוחות
App consigliata al 100% e soprattutto un'ottima assistenza. consigliato!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad our Care team was able to help you with your issues! Could you let us know who helped you? care@reconvert.com or pop into live chat!
Always here for you 🖤
Avraham | Customer Success
This app was recomanded to me, i have not used the app before but i have trust in the app. The service is a 5 out of 5. Vladimir helped me really good by guiding through te steps of installing the app. She has a lot of patient. Thank you so much for your service!
Thank you for your 5* review - it means the world to us!
Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!
Vladimir is one of our most technically-gifted agents and he always seems to know exactly how to assist our customers when they need help!
Always here for you 🖤
Jordan | Customer Care
Excellent App but I have yet to see results
Thank you for your 5* review - it means the world to us!
Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!
If you need help with optimizing your setup, please pop into our 24/7 live chat where we can assist!
Always here for you 🖤
Jordan | Customer Care