ReConvert Upsell & Cross Sell!

ReConvert Upsell & Cross Sell!

Reviews (5,395)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for boosting sales through automated upsells and targeted offers, like personalized thank-you pages and follow-ups. They value its extensive customization options and user-friendly interface, which enhance customer engagement. The app is noted for its reliable performance and responsive support team, which quickly addresses issues and helps optimize its use.

August 9, 2020

An awesome app that solved a huge problem for me. I've had a need for awhile to have a post-purchase form be filled out. ReConvert handles this beautifully. Also, the custom thank you pages can be "customized" by product. Add in the video for instructions and this app is a winner!

Delaware Business Incorporators, Inc.
United States
About 2 hours using the app
ReConvert 💵 replied August 9, 2020

Thank you for the great review. We always create a new video to make app. installation as easier as possible.

July 18, 2020

The FIVE STAR reviews.... what????? There simply has to be a reason for this. I don't understand. Not only is the preview shakey (litterally shakes when you try to scroll down the page to the bottom) but when you've spent hours figuring and adding all you want and then go back to change either side of the Thank You page, the preview for the right side never changes. Then when you go back to the dashboard, to try to click "customize" for anything you've tried to create, you are taken nowhere... however, one thing that does happen when you click the "customize", the odd thing is, the "actions" tab drop-down opens, of which you can click NOTHING. When you click "actions" NOTHING AT ALL HAPPENS.... not even a mistake drop-down. Then when you try to go to templates again, you can no longer select one to try to customize and you cannot delete the one you have already made to try another one. Waste of THREE HOURS OF MY TIME!

The Candleberry® Candle Company
United States
About 2 hours using the app
ReConvert 💵 replied July 30, 2020

Hi there,

This is Eric the CEO, thank you for taking the time to write your review and I apologize for the bad experience you've had with our app, The issues you described can be explained by internet connection issues, it also possible that we had a bug in the app, either way, we can solve your problem.

The live chat support(which is there 24/7) was there to help but it seems like you didn't reach out for help.

We tried reaching out via Email, Facebook messenger, DM in Instagram & even called you but couldn't get any response. Would you please get back to us so we can fix all the problems you had, and I promise we can!

We can also set up the app for you if you'd like.

Looking forward to your reply, and I apologize again for the inconvenience,

Eric | ReConvert CEO

October 22, 2019

I just installed this app. Looks great and is easy to customize. The chat support is responsive and helpful.

Cute Cats Store
United States
About 2 hours using the app
ReConvert 💵 replied October 22, 2019

Thank you so much! We try to be available 24/7 for you :)

August 10, 2021

I found out about Reconvert today and I needed help clarifying so many things! I went onto live chat and spoke to Alex and he was AMAZING! He helped me understand every little detail and I am so happy with his customer service. He made the process so easy. I may have asked a few things twice but he was so patient with me. I really appreciated that. The app itself is amazing! What a wonderful idea and I cannot wait to get the ball rolling!

Le Marz Fragrances
Australia
About 2 hours using the app
ReConvert 💵 replied August 13, 2021

Thank you for your amazing review and feedback🙏 Our support team is always ready to help you 24/7😎

February 2, 2022

Super easy to use and the integrated youtube videos that show you how to do everything really help!! Support is great as well.

Requip'd
United States
About 2 hours using the app
ReConvert 💵 replied February 2, 2022

Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎

March 10, 2020

Great App and excellent support by Anton. It works exactly like it's supposed to and is very easy to use.

greenpostcbd
United States
About 2 hours using the app
ReConvert 💵 replied March 10, 2020

Thank you for your review. Our support team is always here to help you 24/7😎

September 26, 2022

Love this app. Everyone has been so helpful; I highly recommend this app for any new store owner. Love it!

Moody Fitzs Boutique
United States
About 2 hours using the app
ReConvert 💵 replied October 25, 2022

Thank you for your great review and feedback🙏 Our support team is always ready to help 😎

May 23, 2022

This is unbelievable because it lets you customize everything. They thought about every step of the process... it just works so perfecly - Error-less flawless and full control! This app will pay for itself with RELEVANT upsells...!!! Thanks guys

Israel Remotes
Israel
About 2 hours using the app
ReConvert 💵 replied May 26, 2022

Thank you for your amazing review and feedback🙏 We wish you many sales😎

May 19, 2022

I've tried a few apps for post-purchase upsells, and they all left me wanting. ReConvert's Upsell & Cross Sell, on the other hand, has so much amazing functionality, I can't imagine it NOT working for everyone out there. Yes, that means it has a learning curve, but thankfully their tech support more than makes up for it. Alex helped me out, and he absolutely knocked it out of the park with quick answers and instructions to get me squared away almost immediately. I don't have any friends that have Shopify stores, but if I ever do find any, I'll recommend this app to them. Thanks, ReConvert team!

Bullet Bouquets, Inc.
United States
About 2 hours using the app
ReConvert 💵 replied May 19, 2022

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7😎

November 28, 2023

Excellent, quick service and answered all of my questions!

Fun Learn Grow Co.
United States
About 2 hours using the app
ReConvert 💵 replied December 13, 2023

Thank you for your kind words! We're so happy to hear that you had an excellent experience with our service.
Providing fast, efficient, and informative responses is our top priority. We're thrilled to know that we were able to answer all of your questions and meet your needs promptly.

Your positive feedback motivates us to continue striving for excellence in everything we do. We appreciate you taking the time to share your experience and for choosing us.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always happy to help!

Sincerely,
ReConvert team