ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,358)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and store performance, noting marked improvements in conversion rates and revenue. They praise its user-friendly interface, customization options, and effective upselling and cross-selling features. The analytics dashboard is valued for insights into post-purchase strategies. Merchants also appreciate the responsive and helpful customer support team, which assists with setup, troubleshooting, and optimization.

December 22, 2023

Es una estafa dice q hay plan gratis pero t quieren hacer pagar 799 euros al mes el soporte cada vez que escribes te cambia el gexto automaticamente para poner cosas extrañas

Mi Casa
Spain
12 minutes using the app
ReConvert 💵 replied April 18, 2024

We’re truly sorry to see your experience didn’t meet expectations 😔

We take your feedback seriously and would appreciate the chance to address your concerns.

Could you please contact me at care@reconvert.com with "Jordan" in the subject line?

We’re here to help and eager to learn what we could do to turn this into a 5-star experience, which is always our aim. 😊

Best wishes

Jordan | Customer Care

Edited August 20, 2019

**Updated review -- The developer has reached out to us many times to remove our review. The developer is constantly "updating" the review so we have an email notification every day. I found it very unprofessional and definitely not helping to remove the review, it actually makes it a worst experience. You better "like" this app because if not you'll get emails every day to remove your review. That might explain why there is no review at all under 5-4 stars -- Since the beginning of installation, "bad getaway" error page. Can't even load the dashboard. Feels unsafe for an app that access to your data and checkout.

Pastreez
United States
5 minutes using the app
ReConvert 💵 replied August 16, 2019

**We apologize for updating the review, we just wanted to provide the perfect response so that our other customers can read and understand**

Thank you so much for the honest review

Yesterday, when you installed the app we were in the middle of a server update so the app was down for a few minutes.

We notified all 5,000 of our existing merchants in advanced, unfortunately, you installed the app during those few minutes so you didn't get notified, we apologize for the inconvenience.

The app is now up and running smoothly :)

Also, the app doesn't have any access to the checkout so you don't have to worry about that.

We'll be grateful if you could now test the app and give it another try and edit/remove the review. 🙏

Either way, we're doing our best to keep all merchants happy when it comes to customer service and app performance. Please reach out to us if there is anything we can do in order to get you to change your mind about this review, You can get in touch through email, phone, and live chat.

Ariyeh | ReConvert CEO

December 1, 2022

Have you seen the pricing????? Have you noticed the, "Oh we won't charge you $799.99 but we do need you to approve the charge." Unbelievable!

Express Tree Ornaments
United States
3 minutes using the app
ReConvert 💵 replied December 1, 2022

Hi there,

I just tried calling you but couldn't get an answer, I left a voicemail.

The app is free for stores with less than 50 orders per month, we have more than 40,000 Shopify stores using the app, and we have no intention of jeopardizing our reputation. From what I see, in the last 30 days, you've had 11 orders (probably test orders since there is a "coming soon" page on your store) so you should be on the free plan :)

Do you really think that if we'd charge $800 for every store that installs our app we would have over 3000 5-star reviews?

Since we charge based on usage, stores must approve charges based on the highest possible amount.

Please get back to me and let's sort it out for you, also, you can always solve any issues you may have with our 24/7 live chat support and you can reach out to me personally if you have an issue, I'm the founder and can help you with anything you need: eric@reconvert.io or +972538303878

Looking forward to helping you generate some extra revenue,

Eric | ReConvert CEO

November 25, 2023

On demand support who will go above and beyond to assist. Great overall app!

Vancouver Island in a Box!
Canada
ReConvert 💵 replied December 31, 2023

Thank you for your review 🙏 Our support team is always here to help.

Edited December 26, 2018

ReConvert devs are just top notch - I was up and running in no time and the devs got back to me right away to help set up. The UI is super easy to use and works exactly like how the rest of the Shopify admin/theme editor works - super simple to use.

Thank you guys for making such a solid app!

Flux Socks
Canada
ReConvert 💵 replied March 3, 2019

Thank you for your kind words and review 🙏

Edited October 2, 2019

Awesome app, easy to install and set up, tonnes of great features in the template editor - Well done!

Minifer
Ireland
ReConvert 💵 replied October 3, 2019

Thank you so much for this review! 🙏

June 25, 2019

Great app, great support team! Made a sale from the app on my 2nd order lol... Would recommend using it.

BlueStone Crate
Canada
ReConvert 💵 replied June 25, 2019

Awesome! Thank you so much for the review:)

November 13, 2019

Love this app! So freaking awesome that this is priced based on performance and also a lot of cool things to test out and seems like there are a lot of frequent updates as well based on what Anton told me. Keep up the great work and add even more features to this!

DIVINIUS®
Canada
ReConvert 💵 replied November 13, 2019

Thank you so much for this review! We appreciate your feedback 🙏

July 11, 2019

the app is very easy to set up, and the customer service is excellent- Konstatin always gets back very quickly to any question

litemind
Ireland
ReConvert 💵 replied July 11, 2019

Awesome! Thank you so much for the review)
Regards,
Customer Care Team:)

December 1, 2021

This app is a no-brainer. Nice interface. Plenty of options. Reasonably priced (not taking a % of sales like others). Alex is always super helpful and replies straight away with any questions. I have zero complaints. If any, I hope they can offer a size upsell for the same product in the near future!

Pintar por Números
Spain
ReConvert 💵 replied December 1, 2021

Thank you for your great review and feedback🙏 Our team is always ready to help you 24/7😎