ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,379)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing Average Order Value through effective upselling, including time-sensitive and post-purchase options. It features a user-friendly interface for easy setup of personalized thank-you pages and automated follow-ups, with extensive customization options. The app integrates smoothly with Shopify, and the support team is noted for their quick, knowledgeable assistance, enhancing the user experience and store performance.

January 24, 2024

It's an excellent application. And the service is even better. Thank you Alex for your valuable advice, always someone to get back to us within a minute.

Trouvailles Top Tech
Canada
11 months using the app
ReConvert 💵 replied January 28, 2024

Thank you for your amazing review🙏
Our support team is always ready to help 😎

July 15, 2024

Alex was a great help in fixing my checkout issue. He did it fast and efficient.

SheRock Factory
United States
About 1 month using the app
ReConvert 💵 replied July 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Alex sure does take the time to fix our merchants' issues!

Always here for you 🖤

Avraham | Customer Success

September 5, 2024

Muy buena aplicación. Me atendió Anastasia, resolutiva y muy amable. 10/10

Retro Game
Spain
18 days using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Anastasia was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

June 18, 2024

Alex was awesome and helped to get things done quickly.

Warrior 12 - A Patriotic Apparel Company
United States
About 2 months using the app
ReConvert 💵 replied June 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I am so glad you have found Alex and the team's support to be so helpful! Happy he was able to respond quickly and help you resolve your issue!

Always here for you 🖤

Avraham | Customer Success

March 23, 2024

The app doesn't work, i showed their team proof of how it just redirects my customers to a non loading page and tried all their solutions. They've bene "working" on it for the last 4 days with no updates at all. I reached out yesterday and it turned they haven't actually done anything at all to fix the issue. Very disappointed with their app and would not recommend it considering their response now to teh issue as that it was "Global" issue affecting all of it's users. The only reason i found out it wasn't working was because i decided to test it, it seemed like it was working so if i wouldn't have done that it would just be redirecting my customers to a non existing page for who knows how long.

Kreative Living
United States
About 3 years using the app
ReConvert 💵 replied March 26, 2024

Hi there,

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I've been trying to call and email you but got no answer.

I really want to solve this issue for you.

Avraham | Customer Success Manager

December 14, 2024

Sehr guter und schneller support!

CalmPulse
Switzerland
About 1 hour using the app
ReConvert 💵 replied December 16, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

June 15, 2024

Vladimer is the man! Thank you for everything guys, absolutely fantastic customer support and I'm lucky to have you on the other side of a text box.

Things You'll Need
United Kingdom
2 months using the app
ReConvert 💵 replied June 19, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I am so glad Vladimir was able to respond quickly and help you resolve your issue!

Always here for you 🖤

Avraham | Customer Success

September 4, 2024

Gracias Saumya, me esta ayudando a configurar la app

Yogustart
Chile
6 days using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Saumya was able to assist!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

July 14, 2024

Don't get any post purchases now that the app has been updated. How can I get the Original version back?

Alpha Aspect
United States
3 months using the app
ReConvert 💵 replied July 16, 2024

Hi AA,

I'm sorry to hear about the issues you've been experiencing with the updated version of the app. We can definitely help you get the app running smoothly again and assist you in reverting to the previous version (though I must let you know this is being deprecated by the end of the year due to Shopify policies).

Please come back to me by email, so I can assist you personally.

Thank you for your patience and understanding.

Best regards 😊

Avraham
Customer Success Director

July 11, 2024

Riya solved my questions!! Thank you!!

Skin Research Institute
United States
About 2 years using the app
ReConvert 💵 replied July 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Riya is one of our newest agents here and that makes us so happy to hear!!

Always here for you 🖤

Avraham | Customer Success