ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,381)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing order values through effective upselling, including post-purchase options. It features a user-friendly interface with easy setup for thank-you pages and automated follow-ups, offering extensive customization. The app integrates smoothly and updates frequently to enhance functionality. Customer support is also praised for being responsive and helpful in assisting with setup and optimization.

December 14, 2024

Sehr guter und schneller support!

CalmPulse
Switzerland
About 1 hour using the app
ReConvert 💵 replied December 16, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

March 23, 2024

The app doesn't work, i showed their team proof of how it just redirects my customers to a non loading page and tried all their solutions. They've bene "working" on it for the last 4 days with no updates at all. I reached out yesterday and it turned they haven't actually done anything at all to fix the issue. Very disappointed with their app and would not recommend it considering their response now to teh issue as that it was "Global" issue affecting all of it's users. The only reason i found out it wasn't working was because i decided to test it, it seemed like it was working so if i wouldn't have done that it would just be redirecting my customers to a non existing page for who knows how long.

Kreative Living
United States
About 3 years using the app
ReConvert 💵 replied March 26, 2024

Hi there,

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I've been trying to call and email you but got no answer.

I really want to solve this issue for you.

Avraham | Customer Success Manager

July 15, 2024

The app was easy to setup and use but most importantly the customer support is exceptional!

KNATTIS
Sweden
12 days using the app
ReConvert 💵 replied July 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

July 24, 2024

Shafta helped me a ton, best service I have recieved

Lumiqour
United States
18 days using the app
ReConvert 💵 replied July 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest agents here - so nice to see she's already being praised so highly!

Always here for you 🖤

Avraham | Customer Success

February 26, 2024

Set up was so simple.
Alex was a fantastic help in walking me through the process of getting set up, he had to have saved me a significant amount of time.
I think the app is intuitive to set up but his help sped up the process.
Thank you ReConvert!

Aug11
United States
4 months using the app
ReConvert 💵 replied February 29, 2024

Amazing to hear that!

Alex is one of our most technically-gifted support agents and always works tremendously hard for customers that come through to him and we're always so pleased to hear such positive words!

If you need further help we are always here for you! ❤️

January 6, 2025

I still have yet to get the app generating revenue as I feel some parts are confusing however whenever I’ve needed help or assistance the costumer service from shafta has always been amazing

Bear & Roo
Canada
July 15, 2024

Alex was a great help in fixing my checkout issue. He did it fast and efficient.

SheRock Factory
United States
About 1 month using the app
ReConvert 💵 replied July 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Alex sure does take the time to fix our merchants' issues!

Always here for you 🖤

Avraham | Customer Success

June 15, 2024

Vladimer is the man! Thank you for everything guys, absolutely fantastic customer support and I'm lucky to have you on the other side of a text box.

Things You'll Need
United Kingdom
2 months using the app
ReConvert 💵 replied June 19, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I am so glad Vladimir was able to respond quickly and help you resolve your issue!

Always here for you 🖤

Avraham | Customer Success

May 30, 2024

Great customer support, Eric help me for the whole setup, thank you so much.

HOMICOR
United States
Over 2 years using the app
ReConvert 💵 replied June 2, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Eric was able to answer your questions. Our CEO cares so much that he gets involved too for our customers!

Always here for you 🖤

Avraham | Customer Success

August 22, 2024

riya was awesome

Harbor Essentials
United States
3 days using the app
ReConvert 💵 replied August 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Riya was able to assist!

Always here for you 🖤

Avraham | Customer Success