ReConvert Upsell & Cross Sell!

ReConvert Upsell & Cross Sell!

Reviews (5,398)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for boosting sales through automated upsells and targeted offers, like personalized thank-you pages and follow-ups. They value its extensive customization options and user-friendly interface, which enhance customer engagement. The app is noted for its reliable performance and responsive support team, which quickly addresses issues and helps optimize its use.

April 4, 2023

So far so good, they set up the app in about 10 mins after downloading. Great experience with them so far!

Skincare Tailor
United States
22 minutes using the app
ReConvert 💵 replied April 5, 2023

Thank you for your amazing review 🙏 We wish you many sales 😎

August 30, 2023

Lee-ann was very helpful and made the process very simple and easy to understand. Once I downloaded the app she walked me through step by step on how to set everything up.

LOVE.
United States
18 minutes using the app
ReConvert 💵 replied September 26, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

June 26, 2020

La app la tengo instalada en dos tiendas y las sensaciones son muy buenas, ahora a esperar un tiempo a ver los resultados.
Quería dar las gracias a Konstantin del dep de soporte por su amable trato.
Jordi DD

JAZZ PELU
Spain
18 minutes using the app
ReConvert 💵 replied June 26, 2020

Gracias por sus comentarios 🙏 Nuestro equipo de soporte siempre está aquí para ayudarlo 24/7😎

April 13, 2023

Ótimos atendentes, por mais que o app não resolva o que eu queria, tem bastante coisas que dá para se fazer.

Gatolove
Brazil
18 minutes using the app
ReConvert 💵 replied April 13, 2023

Obrigado por sua incrível revisão e feedback🙏 Nossa equipe de suporte está sempre pronta para ajudar 😎

Edited January 18, 2023

tres bon support client , j ai eu un porbleme et il a ete regle dans les 5min.

cambralux
France
17 minutes using the app
April 19, 2023

Great Customer Services. Alex was really nice and polite and answered all my questions pretty clearly

Protteina Foods
Chile
16 minutes using the app
ReConvert 💵 replied April 20, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

January 8, 2022

The customer service I experienced was fast, helpful, and knowledgeable. I appreciate the quality of care shown to me.

getgrabbz
United States
15 minutes using the app
ReConvert 💵 replied January 9, 2022

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

Edited October 1, 2020

The one star is because they keep emailing me even though I deleted the app as it wasn't what I was after. I asked them to remove me off their database and tried to unsubscribe but continue to get sent emails. Very bad practice! Update: now they have seen my review the messaging has got worse to the point of stalking! They have sent me messages via Facebook, my website chat and WhatsApp asking me to remove my review. Do they not realize the reason they got the 1 star review was because of all the messaging in the first place?!

SportsBra
New Zealand
13 minutes using the app
ReConvert 💵 replied July 1, 2021

Hi there,

Thank you for the honest review, I apologize for the inconvenience. We strive to provide excellent customer support, but our company is built by people, and people sometimes make mistakes.

We made a huge mistake with the way we treated you so I wanted to reach out personally to apologize.

If there is anything we can do to get you to give us another chance or make things right please feel free to message me directly at eric@reconvert.io

Good luck with your store, and I'm here if you need me,

Eric | ReConvert CEO

November 3, 2021

J'ai voulu mettre l'application et depuis je n'ai plus de popup panier. Du coup impossible pour les gens de faire une conversion. Ne mettez surtout pas cette application.
I wanted to put the application and since I have no more popup cart. So it's impossible for people to make a conversion. Do not put this application.

Flowrette
France
13 minutes using the app
ReConvert 💵 replied April 23, 2022

Mise à jour le 1er décembre 2022.

Nous voyons que vous utilisez toujours l'application et il semble que tout va bien, mais nous ne pouvons toujours pas obtenir de réponse de votre part, veuillez nous répondre afin que nous puissions voir s'il y a toujours un problème.

Sinon, merci de mettre à jour/supprimer cet avis :)

Hâte de vous entendre,

Éric.

Bonjour à tous,

Merci pour votre avis. Je m'excuse pour le dérangement :)

Nous avons essayé de vous contacter plusieurs fois pour comprendre le problème, nous avons envoyé des e-mails, soumis des formulaires via le site Web, essayé de vous contacter via Instagram et Facebook et même essayé de vous appeler.

Nous serons plus qu'heureux de résoudre le problème pour vous une fois que vous nous aurez recontacté. S'il vous plaît, revenez vers moi et réglons le problème pour vous afin que vous puissiez commencer à générer plus de revenus dans votre magasin !

Éric | ReConvert PDG

December 22, 2023

Es una estafa dice q hay plan gratis pero t quieren hacer pagar 799 euros al mes el soporte cada vez que escribes te cambia el gexto automaticamente para poner cosas extrañas

Mi Casa
Spain
12 minutes using the app
ReConvert 💵 replied April 18, 2024

We’re truly sorry to see your experience didn’t meet expectations 😔

We take your feedback seriously and would appreciate the chance to address your concerns.

Could you please contact me at care@reconvert.com with "Jordan" in the subject line?

We’re here to help and eager to learn what we could do to turn this into a 5-star experience, which is always our aim. 😊

Best wishes

Jordan | Customer Care