Reviews (5,282)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

September 18, 2024

Diese App wird nicht deinen Umsatz, sondern deinen Gewinn steigern!!! Wer diese App nicht in seinem Shop hat lässt buchstäblich Geld auf der Straße liegen!!! Außerdem ist der Support sehr schnell und zuverlässig!!! Vorhin hat Ash vom Support Team innerhalb kürzester Zeit alle wichtigen Schritte mit mir gemeinsam umgesetzt um die App auf den neuesten Stand zu bringen. Sehr kompetent. Vielen Dank!!! Klare Weiterempfehlung!.....

Duava
Germany
10 months using the app
ReConvert 💵 replied September 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Ash was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

October 6, 2024

Very good app

Crowned Cotton Design
Malta
5 months using the app
ReConvert 💵 replied October 10, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 28, 2024

Anastasia was fast and solved my problems in an accurate manner. Thanks

Bered Sverige AB
Sweden
6 months using the app
ReConvert 💵 replied September 30, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Anastasia was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 29, 2024

Je n'ai pas encore fini ma configuration mais j'ai eu besoin de SAV par tchat et Alex a été très compétent et très réactif !

Zarona
France
3 months using the app
ReConvert 💵 replied November 3, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Alex was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 9, 2024

Don't know if app works actually. I installed it but didn't even activate any functionality (app not working actually, not fully installed, neither with the access to the information it needed) and even though, charges where made.
Customer success does not exist, and when we escalated to the app team, the answer was some kind of "terms and conditions were clear, you didn't use it, there is nothing I can do, and we will not refund anything, even if you didn't fully install the app".

After all, we build most of the functionality the app promised from our side with the check out extensibility (I dont know if better of worst than the app, I didn't even used it!)

Wild Foods
Chile
4 months using the app
ReConvert 💵 replied October 10, 2024

Hi F!👋

Avraham here, Director of Customer Success.

Thank you for your feedback, and we’re sorry to hear about the issues you experienced. I understand how important it is for everything to work smoothly from the start, and I'm here to help resolve any problems.

It sounds like there may have been some confusion with the installation process, and I'd appreciate the chance to connect and turn this around for you.

I'm going to email you, please come back to me so I can make sure everything is taken care of for you :-)

Best regards,
Avraham
Customer Success Director

August 30, 2024

Awesome support from Shafta, was able to help me set up and double check if everything was set up correctly!

XVI Latorre
Australia
Almost 2 years using the app
ReConvert 💵 replied September 1, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Shafta was able to assist!

Always here for you 🖤

Avraham | Customer Success

October 30, 2024

Goed en snel geholpen, duidelijk uitleg!

VarieX
Netherlands
3 months using the app
ReConvert 💵 replied November 3, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

Edited November 22, 2024

Excited to give the app a try. Seem to be a great choice. With the help of Saumya from Reconvert I felt so excited for what comes next. She is so patient and willing to help. She pretty much a solution to what I need. Thank you so much.. Highly recommended. Thank you so much

Yourluxurypets.Store
United States
4 months using the app
ReConvert 💵 replied October 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

September 24, 2024

Thank you, great service and good support, I recommend to everyone for raising the average check

CRAFTMINDS
United States
5 months using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

September 22, 2024

Das Support Team ist wirklich sehr gut. immer verfügbar und bisher auch schnell in der Lösungsfindung bzw. in der Informationsbereitstellung.

hajrshop.eu
Austria
5 months using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

We pride ourselves on outstanding customer care.

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success