ReConvert Upsell & Cross Sell

Saumya was very helpful, she explained the app and payment process well, it was enough to convince me to give it a go (even though i was after a free app)

I really appreciate Shafta's quick response to my concerns with utilizing the app. She was very helpful.

Responded very quick and immediately made the suggestion to give some information to her manager to improve the app even more.

Much better value than the other upsell apps I saw available, and more flexible than OneClickUpsell which costs 3-4x as much. Saumya from was fantastic as well, answering detailed questions I had about responsive layout, and educated me about some of the quirks of different sales channels.

I recently explored ReConvert and found their pricing model a bit unclear upfront. Here’s what I learned:

Trial Period: They offer a generous 30-day free trial, which is great for testing the app’s features and assessing its value.
Post-Trial Fees: After the trial, the cost depends on your store’s total order volume, plus 0.75% of additional revenue generated by the app. While this seems performance-based, it may not suit smaller businesses with fluctuating sales.
Important Note: Billing begins automatically after the trial, even if the app remains inactive. This can catch users off guard if they forget to disable or fully utilize the app.
Pros:

The trial period is a good opportunity to experiment.
The app seems focused on increasing Average Order Value (AOV) and profits.
Cons:

Automatic billing, regardless of usage, feels restrictive.
Transparency in pricing could be improved with a clearer breakdown of potential costs upfront.

Final Thoughts: While ReConvert may work well for businesses ready to leverage its tools actively, I’d advise keeping a close eye on your trial end date to avoid unexpected charges.

As to Customer Service, Saumya did an excellent job to assist me during the installation and answering my questions.

Signed up and right away with onboarding Anastasia was very helpful and patient with me. I wanted to figure things out quickly and we did! There's a lot of potential with the app and we'll be using very little but it still matters and gives the flexibility and analytics we want.

Super help, helped to fix everything completely. Thank you Shafta

Saumya her support was great.

Even did some logical suggestions with regards to store improvements.

All in all great.

Can't say about the app yet, but I would have given up if Riya hadn't set it up for me. She made her boss money today! God willing, the app will return the favor for me.

Super easy to install. I think i spent 10 min on it for a quick start. Riya was a big help. Thanks