Reviews (5,204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.
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Ótimo, anastacia me tirou muitas dúvidas.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Anastasia was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
Reconvert is by far the best app for post purchase upsells and an easy way to increase your AOV.
Hi!
Thank you so much for your 5* Review. Music to our ears!! 🖤
Jordan | Customer Care
Mega god, bedste support!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I am so glad you have found the team's support to be so helpful! Happy we were able to resolve your issue!
Always here for you 🖤
Avraham | Customer Success
Sehr gute und hilfreiche App. Der Support ist erstklassig. Bei jedem Problem hat mir Alex von ReConvert immer schnell helfen können. Ich bin sehr zufrieden mit dem Service.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
It definitely helps increase revenue and the support is great!
Thank you for your amazing review and feedback🙏
Our support team is always ready to help 😎
Great App and very fast, responsive, and helpful customer service, especially Anastasia has helped me and my team tremendously Thank you!
Thank you so much for your kind words! We're thrilled you find ReConvert a great app and that our customer service has been fast, responsive, and helpful.
Anastasia is one of our superstars, and we're so happy to hear she's been tremendously helpful to you and your team. We strive to provide excellent support and ensure our users have a smooth experience, so it's wonderful to hear we're achieving that.
If there's anything else we can do to support you or your team in the future, please don't hesitate to reach out. We're always here to help you make the most of ReConvert and achieve your e-commerce goals.
It is meh. It doesn't work with personalized products because you can't direct shoppers to the product page... and if you do NOT direct them to the product page you'll spend your time contacting customers manually 1 by 1 to get their customization details. The product comments do not sync to Shopify or Klaviyo. And the birthday form is pre-populated with today's date, so more than half of the 100+ submission I received were with the current date, making this feature pretty much useless also.
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
So far, the customer service has been fantastic. Really pleased with the staff's patience.
Thank you for your 5* review - it means the world to us!
Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!
Always here for you 🖤
Jordan | Customer Care
Support is super helpful, will analyze what could be improved in your funnels and let you know what are the highest converting options. Can only recommend this app
We're delighted to hear that you've found our support team to be super helpful! Providing personalized assistance and insights to optimize your funnels is always our priority. We're dedicated to helping you achieve the highest possible conversions and are thrilled to have your recommendation. If there's anything else we can assist you with or if you have any suggestions for further improvements, please don't hesitate to let us know. Thank you for choosing our app, and we look forward to continuing to support your success!
El servicio de ayuda es muy bueno pero no funciona realmente para Chile ya que solo podemos utilizar intermediarios de pago (FLOW, MERCADOPAGO...) para uso de tarjetas. Funciona a medias. Te deriva a un "thankyou page " pero no puedes usar los funnels.
Ey
¡Gracias por dejarnos una reseña!
Nos encantaría que también pudieras tener una funcionalidad completa de las partes del embudo posteriores a la compra. La razón por la que tus clientes no pueden ver esto en este momento se debe a la forma en que Shopify funciona desde el back-end y sus propias limitaciones.
Siempre estamos buscando formas innovadoras, y siempre puedes plantear una sugerencia de función ingresando a nuestro chat 24 horas al día, 7 días a la semana y preguntándole al equipo.
Avraham | Customer Success