Reviews (5,241)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.
Refine
-
By rating
It is meh. It doesn't work with personalized products because you can't direct shoppers to the product page... and if you do NOT direct them to the product page you'll spend your time contacting customers manually 1 by 1 to get their customization details. The product comments do not sync to Shopify or Klaviyo. And the birthday form is pre-populated with today's date, so more than half of the 100+ submission I received were with the current date, making this feature pretty much useless also.
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
really quick help. Thank you
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Vey helpful and great customer service
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I am so glad we were able to help you resolve your issue!
Always here for you 🖤
Avraham | Customer Success
1A mitarbeiter sehr hilfsbereit werde die app definitive benutzen
Hey!
Vielen Dank für Ihre 5-Sterne-Bewertung und ich freue mich, dass Sie zufrieden sind!
Immer für Sie da 🖤
Avraham | Kundenerfolg
This app is definitely a priority upon owning an e-commerce brand/platform of any such! With it's fascinating to luxury touch & feel for a website, this app offers multiple benefits & capabilities. Anyone suggesting or looking into a post purchase upsell should definitely download this app. If there's something misunderstood, support is right there to help within minutes. Try it, you won't be displeased!
You're absolutely right! ReConvert is a game-changer for any e-commerce brand looking to boost their bottom line and create a truly premium post-purchase experience.
The stunning designs and seamless integration with your website deliver that extra touch of luxury, while the powerful upsell capabilities help you turn casual shoppers into loyal customers.
And you're spot on about the amazing support team. Whether you're a seasoned pro or just starting out, they're always there to answer your questions and guide you towards success.
So ditch the hesitation and give ReConvert a try! You won't be disappointed.
P.S. We love your enthusiasm! Feel free to share any specific features you've found particularly helpful, or any tips you have for other users.
Sehr guter und schneller Kundensupport!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Support is super helpful, will analyze what could be improved in your funnels and let you know what are the highest converting options. Can only recommend this app
We're delighted to hear that you've found our support team to be super helpful! Providing personalized assistance and insights to optimize your funnels is always our priority. We're dedicated to helping you achieve the highest possible conversions and are thrilled to have your recommendation. If there's anything else we can assist you with or if you have any suggestions for further improvements, please don't hesitate to let us know. Thank you for choosing our app, and we look forward to continuing to support your success!
Reconvert is by far the best app for post purchase upsells and an easy way to increase your AOV.
Hi!
Thank you so much for your 5* Review. Music to our ears!! 🖤
Jordan | Customer Care
Do not recommend
By installing the app you agree to let the company charge you for orders that they have not contributed to by increasing their payment tier, and will then charge you for orders they have generated on top of this in commission. Example: If your the amount of STORE orders goes above the $4.99 monthly fee you will be charged for the next package up whether the app has created any upsell purchases or not. If it does you will also be charged commission on those upsell purchases. They seem to think they have the right to a higher portion of your profits just for having the app merely appear on your post purchase thank you page even if customers don't buy anything extra from it.
Hi there S,
Sorry you seem to have had some issues with the app!
I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)
I've been trying to call and email you but got no answer.
I really want to solve this issue for you.
Avraham | Customer Success Manager
Ottimo servizio di assistenza preparato in tutto. (Saumya)
Hey!
Thank you for your 4* review and I'm pleased you are happy!
Glad Saumya was able to assist!
What could we do to make this a 5* experience for you - let us know (care@reconvert.com)
Always here for you 🖤
Avraham | Customer Success