Reviews (5,241)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

April 4, 2024

Super application, simple d'utilisation avec une équipe à l'écoute et toujours disponible. Je recommande vivement.

Dark Label shop
Switzerland
Over 5 years using the app
ReConvert 💵 replied April 7, 2024

Merci pour votre avis 5* - cela signifie tout pour nous !

Toujours là pour toi 🖤

Jordan | Customer Care

Edited November 5, 2024

I had a minor issue with the app and Shafta was able to help me solve it very fast!

Silverino
United Kingdom
About 1 year using the app
ReConvert 💵 replied February 23, 2024

We're glad to hear that Alex was able to help you resolve the issue quickly! Providing prompt assistance is important to us, and we're here to ensure that your experience with our app is smooth and hassle-free. If you ever encounter any further issues or have any questions, please don't hesitate to reach out. Thank you for choosing our app, and we appreciate your support!

Edited August 21, 2024

Riya was amazing. She helped me so much to set up the app and get everything running smoothly. I Highly Recommend!!

My Skinfood
United Kingdom
7 months using the app
ReConvert 💵 replied February 23, 2024

Thank you for your review. Our team is always here to help.

June 21, 2024

IMPOSIBLE USAR ESTA APP TODO COMPLICADA QUE PORQUERIIIIA

myGadgets4You
Chile
2 months using the app
ReConvert 💵 replied June 23, 2024

Hi there

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

March 28, 2024

I highly recommend the Reconvert App. I collaborated with David, who was exceptionally friendly and knowledgeable. He provided valuable suggestions to enhance my sales.

J'CieraCollections
United States
3 months using the app
ReConvert 💵 replied April 2, 2024

Thank you for your 5* review - it means the world to us!

I think you were talking with Alex (we don't have a David in our team - yet! Any David that is great and wants to work in a great team too - we are waiting for you!) but Alex sure is great!

Always here for you 🖤

Jordan | Customer Care

July 15, 2024

Very helpful support.

#1 Jawline Exercisers
Australia
About 1 hour using the app
ReConvert 💵 replied July 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

April 9, 2024

Happy with it so far. Having live support wa a big bonus. The prompt assistance was something i greatly valued. Thanks Alex!

Breathe Easy
Australia
27 days using the app
ReConvert 💵 replied April 18, 2024

Thank you for your 5* review - it means the world to us! Alex is great!

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care

October 5, 2024

Bueno

WristWatchesStore
Spain
9 days using the app
ReConvert 💵 replied October 7, 2024

¡Hola!

¡Gracias por tu reseña de 4* y me alegra que estés feliz!

Si las reseñas de 4* son buenas, ¿no son mejores las de 5*? :-) ¿Cómo podemos hacer que esto sea de 5* para ti? ¡Queremos que todos nuestros clientes (o tantos como sea posible) tengan experiencias de 5*!

Siempre estamos aquí para ti 🖤

Jordan | Customer Care Supervisor
ReConvert

December 7, 2023

Lee-Ann was incredibly helpful with the ReConvert Post Purchase Upsell setup. She demonstrated great patience and expertise, ensuring everything was perfectly tailored to my store's needs. Her assistance made the process smooth and efficient, significantly enhancing the upselling potential of my online business. Her support was not just technical but also strategic, offering valuable insights on how to maximize post-purchase opportunities. Thanks to Lee-Ann, I'm now more confident in leveraging upsells to boost my store's revenue and customer satisfaction.

Best Globe Product
United States
28 days using the app
ReConvert 💵 replied December 13, 2023

We're thrilled to hear about your excellent experience with Lee-Ann!
Your kind words about Lee-Ann's patience, expertise, and commitment to your store's specific needs are truly appreciated. We're so happy that she was able to help you set up ReConvert Post Purchase Upsell smoothly and efficiently, maximizing your upselling potential.

Thank you for choosing ReConvert and for taking the time to share your positive experience. We're committed to providing you and all our customers with the best possible service and support.

Sincerely,
The ReConvert Team

November 23, 2023

I had a problem with setting up my funnel. Anastasia helped me solve the issue quickly. So far the app is really easy to use and intuitive.

Mythology Studio
South Africa
4 months using the app
ReConvert 💵 replied November 27, 2023

Thank you for your amazing review and feedback🙏
Our support team is always ready to help 😎