Reviews (5,206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.
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todo perfecto gracias
Hi
Thank you for your 4* review on the app store. Glad Anastasia was able to help so much!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.
I've emailed you, can you come back to me?
Thanks!
Jordan
Customer Care
We were charged for the app that we never used or authorized. We ask for an immediate refund for the amount charged without our authorization.
Hi!
Apologies for the experience you've had with our app so far. More than happy to look into this for you - much more helpful and quicker to resolve problems by visiting our 24/7 live chat support.
I'll be happy to assist you personally, so please reach out and ask for me and I'll do my best to assist (if I'm not on during the time you reach out, I'll come back to you when I am!)
Jordan | Customer Care
EDIT:- It is impossible for the ReConvert App to charge without prior approval. I tried reaching out to solve your issue via email and phone but got no reponse.
Would you please get back to me so we can solve your issue, I promise we can solve this for you :D
Thanks Vladimir for the helps given and solved my doubts on my 1st setting on the App..
Thank you for your 5* review - it means the world to us!I'm glad Vladimir was able to solve your doubts.
Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!
Always here for you 🖤
Jordan | Customer Care
Great app and really good customer service! Jordan was a great help!
Thank you so much for your kind words. It was a pleasure helping you!
We certainly think our support is up there with the best and thanks to customers like you we are able to continue to provide such wonderful support.
Please reach out again if you need any further help! ❤️
Jordan | ReConvert
FANTASTIC
Hey!
Thank you for your 5* review and I'm pleased you are happy! Keep on ReConverting!
Always here for you 🖤
Avraham | Customer Success
Ash quickly helped me get set up, thank you very much! The app is great.
We're so happy to hear that Ash was able to help you get set up quickly and that you're enjoying the app!
Your positive feedback is incredibly motivating for our team. We're proud of his commitment to providing excellent customer service and ensuring a seamless onboarding experience for our users.
Thank you for choosing us and for taking the time to share your positive experience. We're committed to continuous improvement and providing you with the best possible service and support.
Sincerely,
ReConvert Team
I had barely started looking into the notification before Alex popped into the chat and offered assistance. Come to find out the notification was due to a glitch and all systems were running smoothly. Even still, Alex offered some optimizing suggestions to the funnel that i had created and even implemented them for me. Thanks for having such a responsive customer service.
We are delighted that you are enjoying and benefiting from ReConvert.
Alex is one of our most technically-gifted support agents!
Here's to many more years maximizing your revenue! 🥂
Always here for you 🖤
Jordan | Customer Care
Alex from Reconvert was AMAZING. He took the time to walk me through all of my questions and helped me optimize the ap to its full potential. I just started using the ap so dont have any results to share yet, but the customer service that these guys provide it top tier!! Amazing work gents!
Thank you for your wonderful feedback! We're thrilled to hear that Alex from ReConvert provided you with amazing support and took the time to walk you through all of your questions. Customer satisfaction is our top priority, and we're committed to helping you optimize the app to its full potential. We appreciate your kind words about our customer service and are excited to see the results once you start using the app. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing ReConvert, and we wish you great success with your endeavors!
Great customer service by Alex, and a wonderful app! Conversion rates have been amazing so far
Thank you for your 5* review - it means the world to us!
Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!
Always here for you 🖤
Jordan | Customer Care
really good app I won a lot of bucks thanks to it. Thank you!
Thank you for your review 🙏 Wish you even more sales.