Reviews (5,242)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.
Refine
-
By rating
Great app and really good customer service! Jordan was a great help!
Thank you so much for your kind words. It was a pleasure helping you!
We certainly think our support is up there with the best and thanks to customers like you we are able to continue to provide such wonderful support.
Please reach out again if you need any further help! ❤️
Jordan | ReConvert
They always answer My chat in a timely manner and send Me screenshots of how to do. They always send follow up transcripts. They are patient with Me as I learn the business
Thank you for your amazing review and feedback🙏
Our support team is always ready to help 😎
とても親切に対応してくれました。
このアプリで売り上げに繋がることを期待しています。
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
We were charged for the app that we never used or authorized. We ask for an immediate refund for the amount charged without our authorization.
Hi!
Apologies for the experience you've had with our app so far. More than happy to look into this for you - much more helpful and quicker to resolve problems by visiting our 24/7 live chat support.
I'll be happy to assist you personally, so please reach out and ask for me and I'll do my best to assist (if I'm not on during the time you reach out, I'll come back to you when I am!)
Jordan | Customer Care
EDIT:- It is impossible for the ReConvert App to charge without prior approval. I tried reaching out to solve your issue via email and phone but got no reponse.
Would you please get back to me so we can solve your issue, I promise we can solve this for you :D
nice and easy to take control
We're glad to hear that you found our service nice and easy to take control of! Providing a user-friendly experience is important to us, and we're thrilled that you found it to be just that. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing our service, and we wish you continued success!
Alex was helpful in answering my questions. The best part was not only did he answer my questions but he also fixed the issues i was seeing and recommended other updates to take advantage of the app to its full potential.
Thank you for your wonderful review and great feedback🙏
Our support team is always ready to help 😎
Alex was very helpful and assisted me with setting up my sales funnel!
That's wonderful to hear! We're delighted that Alex was able to assist you with setting up your sales funnel. Our team is committed to providing helpful and efficient support to ensure that you get the most out of our app. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing our service, and we wish you success with your sales funnel!
I had barely started looking into the notification before Alex popped into the chat and offered assistance. Come to find out the notification was due to a glitch and all systems were running smoothly. Even still, Alex offered some optimizing suggestions to the funnel that i had created and even implemented them for me. Thanks for having such a responsive customer service.
We are delighted that you are enjoying and benefiting from ReConvert.
Alex is one of our most technically-gifted support agents!
Here's to many more years maximizing your revenue! 🥂
Always here for you 🖤
Jordan | Customer Care
Easy to use and great customer service. Alex was very prompt and helpful and was able to solve my issue.
Thank you for your amazing review and feedback🙏
Our support team is always ready to help 😎
Great customer service, Ash was very patient with me as we spent nearly 5 hours trying to configure the best way for ReConvert to accommodate our needs!
Thank you for the 4-star rating! (Ash spending 5 hours with you!! Wow! That's amazing! That said - we always go above and beyond for our customers - they tell us this time and time again!) We're super proud!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email?
Best
Avraham | Customer Success