ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,385)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing order values through effective upselling, including post-purchase options. It features a user-friendly interface with easy setup for thank-you pages and automated follow-ups, offering extensive customization. The app integrates smoothly and updates frequently to enhance functionality. Customer support is also praised for being responsive and helpful in assisting with setup and optimization.

February 23, 2020

I love it! It works perfectly. The support was so nice and helped me whenever I had a question. 100% recommend.

You Decide Who You Are
Indonesia
About 4 years using the app
ReConvert 💵 replied February 23, 2020

Thank you for your review. Our support team is always here to help you 24/7😎

Edited June 4, 2020

This app makes it super easy to show your customers a highly customizable "Thank You" page after finishing their purchase. You can add surveys, videos, related product with reviews, and offer flash discounts to incentivize them to buy more products before leaving your site.
The best part is that you can set up "triggers" to display different Thank You pages depending on products info, order info, customer details, and more.
I'd love to see more integrations with other product upsell, reviews, and email marketing apps. Nonetheless, highly recommend!

Divani Chocolatier
United States
About 4 years using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

Edited April 13, 2022

Easy to install and set up. I had one small Q and received help (from an actual person!) straight away. He also then checked everything was working, which was v reassuring for someone with zero tech experience! Thanks again. Edit 1 year later: the app is working really well and certainly improves my conversion! Highly recommended. Edit 2: Two years later and the app is still working great! The customer service is always fast and efficient. One of the best apps out there.

Furbaby Friends Gifts
United Kingdom
About 4 years using the app
ReConvert 💵 replied May 18, 2019

Thank you so much for this great review! We're always here to help ;)

October 8, 2019

Amazing app, phenomenal support. Quick installation and immediate ROI. You are simply missing out without an app like this. Plus, the folks there do care about the success of our business.

Alex + Nova
United States
About 4 years using the app
ReConvert 💵 replied October 9, 2019

Thank you for this amazing review! Our customer care team is always here to help👍

April 9, 2024

Overall great app and fast helpful customer service! Alex helped me out with a bunch of questions and overall definitely recommend the app if you are looking for post-purchase upsells, super straight forward and quality support! Great app! easy 5 star

RoseGold & Black Pty Ltd
Australia
Over 2 years using the app
ReConvert 💵 replied April 14, 2024

Thank you for your 5* review - it means the world to us!

We want our merchants to be as successful as possible and we grow with them! That's how we have always rolled and will continue to roll 📈

Always here for you 🖤

Jordan | Customer Care

March 14, 2024

We were charged for the app that we never used or authorized. We ask for an immediate refund for the amount charged without our authorization.

BUYSALESMY
Portugal
Over 3 years using the app
ReConvert 💵 replied March 17, 2024

Hi!

Apologies for the experience you've had with our app so far. More than happy to look into this for you - much more helpful and quicker to resolve problems by visiting our 24/7 live chat support.

I'll be happy to assist you personally, so please reach out and ask for me and I'll do my best to assist (if I'm not on during the time you reach out, I'll come back to you when I am!)

Jordan | Customer Care

EDIT:- It is impossible for the ReConvert App to charge without prior approval. I tried reaching out to solve your issue via email and phone but got no reponse.

Would you please get back to me so we can solve your issue, I promise we can solve this for you :D

July 20, 2020

Es una app muy útil, me encanta, tiene muchas funciones para hacer upsells y su servicio de atención al cliente es muy bueno
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It is a very useful app, I love it, it has many functions for upsells and its customer service is very good

Liza Pons
Mexico
Almost 4 years using the app
ReConvert 💵 replied July 20, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

February 9, 2021

Fantastic app, it really works and generates extra revenue. It integrates perfectly, and has exactly what you need out of a post purchase checkout app.

Binoid
United States
Almost 4 years using the app
ReConvert 💵 replied February 10, 2021

We're glad you like our app🧐Thank you very much for your review🎺

September 17, 2020

Amazing and genius! A seamless method to recommend your customers other products you have to offer. The chat support is almost immediate. This is an essential app for every Shopify store.

Sparkz Customs
Singapore
Almost 4 years using the app
ReConvert 💵 replied September 17, 2020

Thank you very much for your feedback 😎Our support team is always here to help you 24/7💐

August 6, 2023

On Sunday, you inform users of the free plan that they will have to start paying from Monday onwards. While there's no issue with the payment itself, informing business owners on a Sunday that they will be automatically transitioned to a paid plan the following business day seems a bit... sudden? Trust destroyed.

Jimbeels
Germany
Almost 4 years using the app
ReConvert 💵 replied August 7, 2023

Hi there,

Can you please get back to me at eric@reconvert.io? I will solve this for you, I promise it'll worth your time :)

I've been trying to call and email you but got no answer.

I really want to solve this issue for you,

Eric | ReConvert CEO