Reviews (5,273)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

May 23, 2020

This is a review for the customer service, the app has yet to prove results. We're giving it another month and hoping to see results after going through the live chat. The customer service live chat was fast response, which is a big plus. Konstantin was very quick to respond. After a bumpy start to covering our issues, he dug in and brought it back from the verge by offering support in helping to optimize the app and offering app credit. He was efficient and helpful and by the end of the chat we're hoping to see some good results come from the app. If not, at least their service deserves a review for being fast and working to help their customer real time. Just watch out for slipping into template mode early in live chat and potentially pushing people away. Good work on adapting and pulling it back.

Savvy Shoppa
Australia
5 months using the app
ReConvert 💵 replied May 23, 2020

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

April 19, 2023

I like the app it has many different possibilitys. Support is very nice. A few things are missing/not available because of Shopfiy restrictions

besimple
Switzerland
5 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

We support everything Shopify supports and are always looking at ways of doing more!

Best wishes!

Jordan | Customer Care

August 18, 2023

App functionality is restricted by Shopify in many ways for payment methods. Support was very helpful (Lee-ann). Thanks

Luckymoose Shop
Germany
5 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

January 17, 2023

The employees were nice and kind. I've just started so I am looking forward to seeing how this is going to develop.

Wiser
Romania
5 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

July 29, 2020

Not too shabby

terramvmt
United States
5 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

May 26, 2020

Amazing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Wall Factory
France
4 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

Edited December 30, 2019

The trial app has to approve a charge of $ 0, which is illegal operation, which means that you can modify the charge level and force the payment at any time in the background without feeling secure.

Ali1688Mall
China
4 months using the app
ReConvert 💵 replied December 31, 2019

Hi there!

ReConvert charges based on usage, which means when you install the app you must approve charges for the highest plan, so we can charge each month based on this month's usage.

If your usage puts you on the free plan, you might see a charge of $0, which means you were not charged.

This is completely legal and in accordance with Shopify's payment procedures.

If you have any issue with the app charges we'd be more than happy to help solve it for you, we're available at care@stilyoapps.com or at the live chat through the app- looking forward to hearing from you :)

May 9, 2021

Un support client très réactif, même le dimanche. Une application facile à utiliser et qui sera très utile. Bravo

L'Ancien Monde
France
4 months using the app
ReConvert 💵 replied May 13, 2021

Merci pour la note 4 étoiles !

Nous sommes ravis que vous ayez apprécié notre application et aimerions savoir comment nous pouvons en faire une expérience 5 étoiles pour vous. Sentez-vous libre de partager vos pensées! care@reconvert.com et demandez-moi, Jordan, et je ferai de mon mieux pour essayer de mettre cela en œuvre pour vous - si nous le pouvons ! 🙏😊

Meilleurs vœux!

Jordan | Customer Care

June 14, 2021

I'm not sure there's a better app for this.
There's still a couple features and improvements I'd like to see but it really does the job!
Customer support was really amazing and made me feel special.

Aromafuu
United Kingdom
4 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

September 26, 2019

De momento me esta gustando mucho, espero que no haya sorpresas con los pagos ni nada así, me encanta!!

Not waste time
Spain
3 months using the app
ReConvert 💵 replied November 19, 2019

Gracias por tu comentario Si necesita ayuda o tiene algún problema con el producto, puede contactarnos 😎