Reviews (5,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

September 9, 2024

Helped me very well and took the time to set everything up properly for me so that I didn't have to do anything myself, very nice and recommended for everyone

Nevane
Netherlands
13 days using the app
ReConvert 💵 replied September 12, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

July 29, 2024

Riya Choubey, I wish more than a 5 staroption. she has understood my request regarding discount removal at ease, and resolved it in a short time. I really appreciate her understanding and specially the way of her communication. i think she would be a pro for reconvert. Good job riya.. once again thank you your help and support. Keep going❤

GBNY
United States
6 months using the app
ReConvert 💵 replied July 31, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Wow! What a glowing review for Riya - one of our newest (excellent) additions to our customer care team! Thank you!

Always here for you 🖤

Avraham | Customer Success

October 4, 2024

GIVE ALEX A RAISE HE'S THE BEST THING ABOUT THIS APP!

Wick Guru
United Kingdom
4 months using the app
ReConvert 💵 replied October 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Alex was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham

September 24, 2024

Thank you, great service and good support, I recommend to everyone for raising the average check

CRAFTMINDS
United States
5 months using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

August 23, 2024

I had a great experience with ReConvert's customer support. Saumya helped me set up the app and made the process smooth and easy. Highly recommend!

Vinyltone Samples
United States
About 1 month using the app
ReConvert 💵 replied August 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success

September 13, 2024

it's an awesome app to use it helps you drive traffic to your store that means more sells.

Xtreme Elite Gaming
United States
3 months using the app
ReConvert 💵 replied September 17, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

August 19, 2024

Ash was so helpful in getting ReConvert Upsells set up in my shop. I had a little trouble understanding how to set it up and he patiently walked me through everything. It's now set up exactly how I envisioned and I'm excited to see it all work!

Minted Prints
United States
15 days using the app
ReConvert 💵 replied August 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Ash was able to assist!

Always here for you 🖤

Avraham | Customer Success

September 17, 2024

Great app, works well, a bit confusing to get started but support are very helpful and quick to respond

The Mindset For Success Academy
United Kingdom
27 days using the app
ReConvert 💵 replied September 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy support was able to help! Was there someone in particular? Let us know - care@reconvert.com

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

Edited July 30, 2024

Update:
Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him!

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I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate!

Do not waste your time with them because they will not help you in case you face any real problems with them!

And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!

FastKeys
Egypt
2 months using the app
ReConvert 💵 replied July 28, 2024

Hi there

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

August 14, 2024

This app has been revenue-generating for us since day one! We had an issue with our store and reached out for help, Jordan and Ashley stepped up in a timely manner and handled the situation for us with a great resolution. Stellar customer service from this app, and an easy way to increase your AOV. Thanks ReConvert!

Desolate Motorsports
United States
2 months using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Ashley and Jordan were able to assist!

Always here for you 🖤

Avraham | Customer Success