Reviews (5,424)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective upselling and cross-selling. They value its user-friendly interface, customizable thank-you pages, and automated follow-ups. The analytics dashboard is praised for offering valuable insights into customer behavior, aiding strategic decisions. The support team is noted for their quick and effective responses, ensuring a smooth experience and ongoing satisfaction.

July 12, 2024

Molto pessima come app. Non funzionale e assistenza al quanto discutibile. inoltre alla richiesta di rimborso per addebiti non dovuti si nascondo dicendo che l'app non era correttamente disinstallata. Piccolo particolare, pure la fatture riportano la dicitura "app disinstallata". Una stella forse è troppo

YOUJOY
Italy
About 3 years using the app
ReConvert 💵 replied July 14, 2024

Ciao

Mi dispiace che tu abbia avuto qualche problema con la nuova versione.

Ho provato a contattarti. Puoi per favore contattarmi e risolverò il problema per te? Ti prometto che ne varrà la pena :)

Voglio davvero risolvere questo problema per te.

Avraham | Customer Success Director

May 28, 2024

Good app fast customer service

blije poten
Netherlands
3 months using the app
ReConvert 💵 replied May 30, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always - was there someone in particular who assisted you? We'd love to know - care@reconvert.com

Always here for you 🖤

Avraham | Customer Success

April 16, 2024

Alex is doing a great job

Pleub
United States
3 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for your 5* review - it means the world to us!

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Alex is great!!

Always here for you 🖤

Jordan | Customer Care

May 9, 2024

I just installed the app. So far it's been as advertised but more than anything. I appreciate the customer service I received from Alex, one of their "help desk" employees.

I'll see how the app actually performs moving forward and update/add a new review again

AV Lockup
Canada
About 3 hours using the app
ReConvert 💵 replied May 15, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always - Alex is great!

Always here for you 🖤

Avraham | Customer Success

April 8, 2024

Great customer support, quick replies and very understanding and patient. When I gave feedback and suggestion, they took it an implemented it. Thanks to Anastasia and Vladimir for helping me with the billing charge

My Store
United States
About 1 month using the app
ReConvert 💵 replied April 9, 2024

Thank you for your 5* review - it means the world to us!

Anastasia and Vladimir - dream team!!

Always here for you 🖤

Jordan | Customer Care

October 14, 2024

Toda la ayuda brindada por la asistente fue perfecta y rápida. Muchas gracias por el gran trabajo que hacen.

fsb.tienda
Mexico
About 2 hours using the app
ReConvert 💵 replied October 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

October 12, 2024

The support is magic and the app is great!

Jo and Bart
Belgium
About 3 hours using the app
ReConvert 💵 replied October 15, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

June 5, 2024

Amazing simply amazing

Ascendori
United States
3 months using the app
ReConvert 💵 replied June 9, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

May 23, 2024

great customer service and works great

Bamboro
Netherlands
5 months using the app
ReConvert 💵 replied May 27, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always! Would love to know who helped you? Let us know - care@reconvert.com :)

Always here for you 🖤

Avraham | Customer Success

October 8, 2024

need plus plan to edit checkout!!

very bad

808TRUCK Shop
United States
14 minutes using the app
ReConvert 💵 replied October 10, 2024

Hi 👋

I’m sorry to hear that you're disappointed about not being able to add upsells at checkout without a Shopify Plus plan.

Unfortunately, this limitation is set by Shopify, not ReConvert, as Shopify only allows upsell options at checkout for Shopify Plus customers. This restriction applies to all upsell apps across the platform.

While I wish there was more we could do, this is something that is beyond our control.

Best regards

Avraham
Director of Customer Success
ReConvert