ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,385)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing order values through effective upselling, including post-purchase options. It features a user-friendly interface with easy setup for thank-you pages and automated follow-ups, offering extensive customization. The app integrates smoothly and updates frequently to enhance functionality. Customer support is also praised for being responsive and helpful in assisting with setup and optimization.

August 24, 2024

Anastasia est tres reactif et agreable . Merci pour l'aide apporté

Broshiify 🐾- Soin et Propreté
France
About 2 months using the app
ReConvert 💵 replied August 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Anastasia was able to assist!

Always here for you 🖤

Avraham | Customer Success

May 8, 2024

amazing service, great app, thanks!

AstridsHus SE
Netherlands
5 months using the app
ReConvert 💵 replied May 15, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions!

Always here for you 🖤

Avraham | Customer Success

May 30, 2024

Great customer service from Vladmir!! He checked up on me proactively and helped me with some questions! Looking forward to the post purchase upsells!

Cool Gear Pro
United States
1 day using the app
ReConvert 💵 replied June 2, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Vladimir is great!

Always here for you 🖤

Avraham | Customer Success

October 5, 2024

Bueno

WristWatchesStore
Spain
9 days using the app
ReConvert 💵 replied October 7, 2024

¡Hola!

¡Gracias por tu reseña de 4* y me alegra que estés feliz!

Si las reseñas de 4* son buenas, ¿no son mejores las de 5*? :-) ¿Cómo podemos hacer que esto sea de 5* para ti? ¡Queremos que todos nuestros clientes (o tantos como sea posible) tengan experiencias de 5*!

Siempre estamos aquí para ti 🖤

Jordan | Customer Care Supervisor
ReConvert

June 14, 2024

I have used ReConvert for years. It's good. It works. HOWEVER. Reconvert has made a big move to push its customers to upgrade to the new ReConvert. Do NOT upgrade.

The basic features of the app simply do not work in their current state. There are a ton of bugs. Upgrading has caused me many headaches in attempting to fix problems and find workarounds for things that worked before without any issues. Basic features simply don't work.

They rolled out this update way too early and should walk it back. When you install Reconvert there will be a large popup and banner claiming:

"A new ReConvert is available!

Upgrade to the new ReConvert now to enjoy improved performance, design and all the exciting new features we have to offer."

Save yourself the time and headache and stick with the original version.

I have sent my bugs to the dev team. Hopefully, they fix them soon. I'll update this review when they do and the "new and improved" ReConvert actually works.

Brush Club
United States
1 day using the app
ReConvert 💵 replied June 16, 2024

Thank you for your feedback Benjamin.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

I've sent you a message in the live chat, would be great to hear from you.

Your input truly makes a difference! 😊

Best

Jordan | Customer Care

Edited May 9, 2024

Do not recommend
By installing the app you agree to let the company charge you for orders that they have not contributed to by increasing their payment tier, and will then charge you for orders they have generated on top of this in commission. Example: If your the amount of STORE orders goes above the $4.99 monthly fee you will be charged for the next package up whether the app has created any upsell purchases or not. If it does you will also be charged commission on those upsell purchases. They seem to think they have the right to a higher portion of your profits just for having the app merely appear on your post purchase thank you page even if customers don't buy anything extra from it.

EliteFlare
United Kingdom
8 days using the app
ReConvert 💵 replied May 5, 2024

Hi there S,

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I've been trying to call and email you but got no answer.

I really want to solve this issue for you.

Avraham | Customer Success Manager

May 23, 2024

great customer service and works great

Bamboro
Netherlands
5 months using the app
ReConvert 💵 replied May 27, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always! Would love to know who helped you? Let us know - care@reconvert.com :)

Always here for you 🖤

Avraham | Customer Success

March 8, 2024

Makes it so much easier to sell extra products

Homelyy
South Africa
About 1 month using the app
ReConvert 💵 replied March 10, 2024

Hi!

Thank you so much for your 5* Review. When our customers express how much extra they're ReConvert-ing this makes us smile with pride! 🖤

Jordan | Customer Care

February 21, 2024

very easy integration , looks very promising

SNRLabs
United Kingdom
4 months using the app
ReConvert 💵 replied February 22, 2024

Great to hear you are beginning to use the app and become familiar with it!! We love to hear this kind of feedback and excitement from new customers! Always here to help where we can :-)

March 22, 2024

What a great app for sales funnel. I looked at a lot of other post purchase apps, this one has the MOST features. The support is 24/7, you get response instantly. I'm glad to find it for my sales funnel!

Honey Purple
United States
About 23 hours using the app
ReConvert 💵 replied March 24, 2024

We are delighted that you are enjoying and benefiting from ReConvert.

Here's to many more years maximizing your revenue! 🥂

Always here for you 🖤

Jordan | Customer Care