Reviews (5,207)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.

February 1, 2024

I found the help desk very quick in responding to my initial set up problems. The software is a perfect match for my shopify store. It made up sales simple and immediate. The service desk was very responsive to my request for help offering excellent suggestions.

Telos Market Place Seven
United States
About 4 hours using the app
ReConvert đŸ’” replied February 23, 2024

We're delighted to hear that our help desk was quick to respond to your initial setup problems and that you found the software to be a perfect match for your Shopify store! Making upsells simple and immediate is our goal, and we're glad to know that you've experienced just that. Our service desk strives to be responsive and helpful, and we're thrilled that you found our suggestions to be excellent. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app, and we wish you continued success with your store!

February 23, 2024

Super Site je recommande

Trésor Tech
France
About 1 month using the app
ReConvert đŸ’” replied February 26, 2024

Thank you so much, it's so good to hear these words! ❀

January 6, 2024

I had an exceptional customer service experience with Blessing during a 24/7 chat session. Blessing demonstrated unparalleled professionalism, promptly addressing all my inquiries with a friendly and courteous demeanor. Their profound knowledge of the product was evident as they provided clear and concise information, instilling confidence in their expertise. What stood out was Blessing's remarkable efficiency and responsiveness, navigating through complex queries with ease. Their commitment to customer satisfaction was evident throughout the conversation, making it not only productive but also enjoyable. Blessing's outstanding performance reflects positively on your company, and I am grateful for the exceptional service they provided.

Vori
United States
1 day using the app
ReConvert đŸ’” replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

February 6, 2024

very responsive and very well described answers

Pnova
United Arab Emirates
5 months using the app
ReConvert đŸ’” replied February 23, 2024

Thank you for your kind words! We're glad to hear that you found our support team responsive and that the answers provided were well-described. Providing clear and helpful assistance is a top priority for us, and we're here to ensure you have a great experience with our app. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our service, and we're here to help anytime you need us!

March 7, 2024

NICE

ChronoStyle
Canada
5 months using the app
ReConvert đŸ’” replied March 10, 2024

Hi!

Thank you so much for your 5* Review.

As always - here for you! đŸ–€

Jordan | Customer Care

December 1, 2023

Anastasia was super helpful and polite. quick resolution. im very happy

TheDream
New Zealand
3 days using the app
ReConvert đŸ’” replied December 13, 2023

We're so glad to hear Anastasia was able to help you quickly and efficiently!

Your positive feedback, especially about Anastasia's helpfulness and polite demeanor, is incredibly valuable to us. We strive to provide excellent customer service, and knowing that our team members are exceeding your expectations is truly rewarding.

We believe in resolving issues quickly and efficiently, and we're happy to hear that Anastasia was able to do just that for you. We are committed to providing a seamless and positive experience for all our users.

We appreciate you taking the time to share your experience.
Please don't hesitate to contact us again if you have any questions or need further assistance.

Best regards,
ReConvert Team

November 23, 2023

i dont use it yet

My Store
Greece
28 days using the app
ReConvert đŸ’” replied December 31, 2023

Thank you for your review 🙏 We wish you many sales with it.

November 24, 2023

bellissima felpa molto calda , consegna arrivata prima del previsto consiglio vivamente

buby shop
Italy
2 months using the app
ReConvert đŸ’” replied December 31, 2023

Grazie per la tua recensione 🙏 Ti auguriamo molte vendite.

January 29, 2024

bonne experience super

The Diffuzair
France
28 days using the app
ReConvert đŸ’” replied February 23, 2024

Nous sommes ravis d'apprendre que vous avez eu une bonne expérience avec notre service ! Votre satisfaction est notre priorité, et nous sommes là pour vous aider à chaque étape du processus. Si vous avez d'autres questions ou besoins, n'hésitez pas à nous contacter. Merci de choisir notre service, et nous vous souhaitons beaucoup de succÚs à l'avenir !

November 27, 2023

Awesome!!

Timeless Jewels
United States
10 months using the app
ReConvert đŸ’” replied December 31, 2023

Thank you for your review 🙏