Reviews (5,246)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features and targeted data collection, noting significant boosts in sales and store performance. The app's user-friendly interface facilitates easy creation of personalized thank-you pages and automated follow-ups, with recent updates like bundle options enhancing functionality. Seamless Shopify integration ensures a smooth workflow, and improvements in average order value and conversion rates are frequently highlighted. Customer support is also praised, with staff members like Riya, Shafta, and Alex noted for their responsive and helpful service.

January 8, 2024

alex was a great help for me

StellarLED
Canada
About 2 months using the app
ReConvert 💵 replied January 28, 2024

Thank you for your amazing review and great feedback🙏
Our support team is always ready to help 😎

March 4, 2024

Vladimir was very helpful. I hope more technical support are like him.

HYDRAGUN AU
Singapore
3 days using the app
ReConvert 💵 replied March 5, 2024

Thank you so much for your 5* Review! Vladimir is definitely one of our best technical support agents! We are always here for you! 🖤

Jordan | Customer Care

March 22, 2024

Awesome!

Xtreme Motorsports
United States
6 months using the app
ReConvert 💵 replied March 24, 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Jordan | Customer Care

May 8, 2024

Alex is so helpful and proactive to assisting.

Vision40s
Hong Kong SAR
About 1 month using the app
ReConvert 💵 replied May 15, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always - Alex is great!

Always here for you 🖤

Avraham | Customer Success

November 22, 2023

Excellent customer support, esp with Lee-ann.

Blind Edge Press
United States
About 1 month using the app
ReConvert 💵 replied December 31, 2023

Thank you for your amazing review and feedback🙏
Our support team is always ready to help 😎

April 22, 2024

great

Honey Play Box Official
United States
About 1 year using the app
ReConvert 💵 replied May 2, 2024

Thank you for your 5* review

Always here for you 🖤

Jordan | Customer Care

December 8, 2023

Alex was super helpful and responded immediately!

Fun Club
United States
2 months using the app
ReConvert 💵 replied December 13, 2023

We're so happy to hear about your positive experience with Alex!
We're proud of our team's dedication to providing prompt and helpful support. Alex's quick response and helpfulness reflect our commitment to ensuring every customer feels valued and receives the assistance they need.

Thank you for sharing your feedback. It motivates us to continue providing excellent customer service and fostering a supportive community.

Sincerely,
The ReConvert Team

January 31, 2024

Great and fast support. Thanks, Anastasia

Keramik Liebe
Germany
20 days using the app
ReConvert 💵 replied February 23, 2024

Thank you for your kind words! We're delighted to hear that you had a great experience with our support team, especially with Anastasia. Providing fast and helpful support is a top priority for us, and we're glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our service!

February 1, 2024

I found the help desk very quick in responding to my initial set up problems. The software is a perfect match for my shopify store. It made up sales simple and immediate. The service desk was very responsive to my request for help offering excellent suggestions.

Telos Market Place Seven
United States
About 4 hours using the app
ReConvert 💵 replied February 23, 2024

We're delighted to hear that our help desk was quick to respond to your initial setup problems and that you found the software to be a perfect match for your Shopify store! Making upsells simple and immediate is our goal, and we're glad to know that you've experienced just that. Our service desk strives to be responsive and helpful, and we're thrilled that you found our suggestions to be excellent. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app, and we wish you continued success with your store!

Edited July 16, 2024

J'avais une question urgente et la réponse adaptée est venue très rapidement avec encore une fois. Merci !

WonderDials Boutique Montres
France
4 months using the app
ReConvert 💵 replied June 2, 2024

Hé !

Merci pour votre avis 5* et je suis ravi que vous soyez satisfait !

Je suis heureux que nous ayons pu répondre à vos questions. Saumya se porte à merveille ! Tellement heureux !

Toujours là pour vous 🖤

Avraham | Customer Success