Reviews (5,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

Edited July 25, 2024

A very professional support team. I was quite impressed. And the app certainly has everything you could ask for - including some features not found in other apps that have helped my shop to noticeable increase post-purchase upsells. Well done and kudos to the team at ReConvert, coming from a user of 5+ years!

Spirit Magicka
Hong Kong SAR
Almost 5 years using the app
ReConvert 💵 replied July 7, 2024

Hi there

Sorry you seem to have had some issues with the new version.

I have tried contacting you. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Director

Edited August 14, 2024

I'm a new user, but I can say that Riya, Saumya, and Shafta have provided phenomenal customer service and support and walked me through the process and each question I have. This reinforced my trust in the product, as my experience has been that the greater the customer service, the greater the product! I'm excited to incorporate this into our store.

Gigawatt Coffee Roasters
United States
3 months using the app
ReConvert 💵 replied August 6, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Riya and Saumya were able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

August 14, 2024

This app is great! Easy to set up and get started. Recently had a customer service chat with Riya and was very helpful and quick. Highly recommend to increase post purchase sales.

The Adventure Challenge
United States
About 1 month using the app
ReConvert 💵 replied August 20, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Riya was able to assist!

Always here for you 🖤

Avraham | Customer Success

August 19, 2024

I was completely lost when trying to set up the app. Customer service helped me and fast. I love that they were able to assist and fast.

Shine Bright Designs, LLC
United States
2 months using the app
ReConvert 💵 replied August 22, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad the team was able to assist!

Always here for you 🖤

Avraham | Customer Success

August 6, 2024

I cannot recommend Reconvert enough! This app has been a game-changer for my Shopify store. Since integrating Reconvert, I've seen a significant boost in my sales and overall store performance. The app's features are incredibly intuitive and user-friendly, allowing me to easily set up personalized thank-you pages, automate follow-ups, and create targeted offers that truly resonate with my customers.

The customization options are extensive, and the analytics dashboard provides valuable insights into how my post-purchase strategies are performing. I've also been impressed with the responsive customer support team, who are always ready to assist with any questions or tweaks I need. If you're looking to enhance your post-purchase experience and drive more revenue, Reconvert is a must-have tool for any Shopify store owner. It's been an invaluable addition to my e-commerce toolkit!

Swiftease
Pakistan
14 days using the app
ReConvert 💵 replied August 8, 2024

Wow, what an amazing review, thank you!

Could you book in a time to give our product managers some more in-depth feedback? Pop us an email to care@reconvert.com and ask to book in a time with Gal.

Thanks!

Edited July 23, 2024

The Reconvert team has helped me numerous times with my funnels and it has amounted to increased revenue!!! They team is always available to help 24/7. Add ReConvert today, you won't be sorry!

Today I was helped by Shafta and she did an excellent job while it was late at night! She made specific recommendations that will help my business so much! Great team and great customer service!

The Legacy Dream Luxury Company
United States
Over 1 year using the app
ReConvert 💵 replied July 24, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest care agents and I'm so glad she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success

September 2, 2024

Thank you for the prompt and detailed customer service first of all SAUMYA, App is great increased thus far my AOV by 15% and there is more to come!

Auraflows
United States
About 1 month using the app
ReConvert 💵 replied September 5, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Saumya takes such care over all her chats!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

September 16, 2024

I am Ernest and I am glad Alex answered my request for help. I wish everyone could be like him.

Thank you Alex

Ernest Consulting
United States
About 1 month using the app
ReConvert 💵 replied September 22, 2024

Hey Ernest!

Thank you for your 5* review and I'm pleased you are happy! Alex's knowledge and attention to detail is great!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

September 24, 2024

Well its great to have so that you can maximize profits. Plus the staff is really cool they helped me a lot. Actually it was one person. She helped me a lot. Her name is Shafta. Thank you Shafta.

Vonn Market
United States
4 days using the app
ReConvert 💵 replied September 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Shafta was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

October 26, 2024

Great help from Saumya :)

KEEPTHATPUMP
Australia
Over 3 years using the app
ReConvert 💵 replied October 28, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert