Reviews (4,961)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for enhancing sales and store performance through effective post-purchase processes and customer engagement. Features like personalized "Thank You" pages and automated follow-ups are praised for boosting customer satisfaction and revenue. The app's user-friendly interface, customizable options, and comprehensive analytics dashboard are also appreciated. The customer support team, including members like Alex, Riya, and Shafta, receives frequent commendations for their responsiveness and helpfulness. Many describe the app as a "game-changer" for improving the post-purchase experience and increasing revenue.
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Update:
Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him!
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I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate!
Do not waste your time with them because they will not help you in case you face any real problems with them!
And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!
Hi there
Sorry you seem to have had some issues with the app!
I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)
I really want to solve this issue for you.
Avraham | Customer Success Manager
Vladimir was awesome. Quick and thorough answers to our questions.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. So proud of the team as always - Vladimir is great!
Always here for you 🖤
Avraham | Customer Success
Super expérience. Shafta est d'une aide précieuse dans la compréhension de Reconvert. Merci beaucoup Shafta.
Je recommande reconvert parce que cette application est indispensable à tous vendeur qui se veut ambitieux et qui désire performer en E-commerce.
Hé Mirma!
Merci pour votre avis 5* et je suis ravi que vous soyez satisfait !
Je suis ravi que Shafta ait pu vous aider à résoudre vos problèmes !
Toujours là pour vous 🖤
Avraham | Succès client
Excellent attention from Shafta, she explained every step from app configuration to set up the birthday widget. Thank you!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Shafta was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
Der Support ist sehr vorbildlich :)
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I am so glad we were able to help you resolve your issue!
Always here for you 🖤
Avraham | Customer Success
This app is great! Easy to set up and get started. Recently had a customer service chat with Riya and was very helpful and quick. Highly recommend to increase post purchase sales.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Riya was able to assist!
Always here for you 🖤
Avraham | Customer Success
vladimir offered good help
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Vladimir... :-) Great to hear.
Always here for you 🖤
Avraham | Customer Success
Ich bin wirklich beeindruckt von Reconvert! Der Support ist einfach erstklassig - schnelle Antworten, hilfsbereit und immer freundlich. Die App selbst ist fantastisch. Sie ist unglaublich einfach zu bedienen, was für mich ein großer Pluspunkt ist. (Deutsche Version wäre noch toll :)) Die Kosten sind ebenfalls überschaubar, was sie auch für kleinere Unternehmen attraktiv macht.
Die eingebauten Umfragen sind ein großartiges Feature, und ich freue mich darauf, dass sie noch weiter optimiert werden. Ein großes Highlight ist das riesige Update, das kürzlich veröffentlicht wurde. Ich bin sehr gespannt, welche neuen Funktionen und Verbesserungen es mit sich bringt. Insgesamt eine absolut empfehlenswerte App für jeden Shopify-Shop!
Hey!
Vielen Dank für Ihre 5-Sterne-Bewertung und ich freue mich, dass Sie zufrieden sind!
Ich bin froh, dass wir Ihre Fragen beantworten konnten. Ich bin so froh, dass das Team Ihnen helfen konnte!
Immer für Sie da 🖤
Avraham | Customer Care
Great app with the best customer service ever! Alex was very helpful :)
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Alex is great and always goes the extra mile for customers! I'm delighted he was able to help you!
Always here for you 🖤
Avraham | Customer Success
Great customer support, Eric help me for the whole setup, thank you so much.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Eric was able to answer your questions. Our CEO cares so much that he gets involved too for our customers!
Always here for you 🖤
Avraham | Customer Success