ReConvert Upsell & Cross Sell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,353)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and store performance, noting marked improvements in conversion rates and revenue. They praise its user-friendly interface, customization options, and effective upselling and cross-selling features. The analytics dashboard is valued for insights into post-purchase strategies. Merchants also appreciate the responsive and helpful customer support team, which assists with setup, troubleshooting, and optimization.
Refine
-
By rating
Don't know if app works actually. I installed it but didn't even activate any functionality (app not working actually, not fully installed, neither with the access to the information it needed) and even though, charges where made.
Customer success does not exist, and when we escalated to the app team, the answer was some kind of "terms and conditions were clear, you didn't use it, there is nothing I can do, and we will not refund anything, even if you didn't fully install the app".
After all, we build most of the functionality the app promised from our side with the check out extensibility (I dont know if better of worst than the app, I didn't even used it!)
Hi F!👋
Avraham here, Director of Customer Success.
Thank you for your feedback, and we’re sorry to hear about the issues you experienced. I understand how important it is for everything to work smoothly from the start, and I'm here to help resolve any problems.
It sounds like there may have been some confusion with the installation process, and I'd appreciate the chance to connect and turn this around for you.
I'm going to email you, please come back to me so I can make sure everything is taken care of for you :-)
Best regards,
Avraham
Customer Success Director
英語で少し理解しにくいところもありますが、導入してから少しずつアップセルの効果が出てきていると感じています。サポートは即時日本語に翻訳されるため、ずいぶん楽になりました。機能的にかなり多くの機能を使うことができますが、シンプルに使っても良いと思います。自由度は高いので、もっと日本語対応が進んでくれると嬉しいですが、今の所十分使えています。
こんにちは！
4 つ星の評価をいただき、ありがとうございます。ご満足いただけてうれしいです！
チームが迅速かつ親切に対応し、お客様の立ち上げをサポートしてくれたことを嬉しく思います！
この体験を 5 つ星にするために何ができるか、ぜひお知らせください (care@reconvert.com)
いつでもお手伝いいたします 🖤
Avraham | カスタマー サクセス
Saumya was an amazing help in setting up the App Blocks and more
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Saumya was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Love the app. Great features. Big thanks to Ash for his support setting it up.
Excited to give the app a try. Seem to be a great choice. With the help of Saumya from Reconvert I felt so excited for what comes next. She is so patient and willing to help. She pretty much a solution to what I need. Thank you so much.. Highly recommended. Thank you so much
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Saumya was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
neede help and support staff was on it after 10 seconds and solved my problem, amazing support!
SOOOO Helpful and prompt! Thank you so much!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
I had a question about the app, and I asked for help, and they were so quick to reply, and they were very helpful. I feel confident in using the app now.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Saumya answered all my questions and I got and heard exactly what I needed and wanted to hear. As long as I make sales, I will continue to use this app!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Saumya was able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Very fantastic customer support, helped answer any questions and even helped set up a strong workflow. Highly reccomend
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert