Reviews (5,246)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features and targeted data collection, noting significant boosts in sales and store performance. The app's user-friendly interface facilitates easy creation of personalized thank-you pages and automated follow-ups, with recent updates like bundle options enhancing functionality. Seamless Shopify integration ensures a smooth workflow, and improvements in average order value and conversion rates are frequently highlighted. Customer support is also praised, with staff members like Riya, Shafta, and Alex noted for their responsive and helpful service.

January 6, 2024

I had an exceptional customer service experience with Blessing during a 24/7 chat session. Blessing demonstrated unparalleled professionalism, promptly addressing all my inquiries with a friendly and courteous demeanor. Their profound knowledge of the product was evident as they provided clear and concise information, instilling confidence in their expertise. What stood out was Blessing's remarkable efficiency and responsiveness, navigating through complex queries with ease. Their commitment to customer satisfaction was evident throughout the conversation, making it not only productive but also enjoyable. Blessing's outstanding performance reflects positively on your company, and I am grateful for the exceptional service they provided.

Vori
United States
1 day using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

March 5, 2024

Jordan provided a quick response to questions about using the app during my onboarding process. I appreciate his help to get the app up and running quickly.

Lil' Baby Cakes
United States
About 2 hours using the app
ReConvert 💵 replied March 7, 2024

Hi C & A!

Thank you so much for your 5* Review - it was truly a pleasure assisting you with the PP-surveys and I'm glad you were able to find it in the end!

As always - here for you! 🖤

Jordan | Customer Care

February 23, 2024

Super Site je recommande

Trésor Tech
France
About 1 month using the app
ReConvert 💵 replied February 26, 2024

Thank you so much, it's so good to hear these words! ❤️

December 1, 2023

Anastasia was super helpful and polite. quick resolution. im very happy

TheDream
New Zealand
3 days using the app
ReConvert 💵 replied December 13, 2023

We're so glad to hear Anastasia was able to help you quickly and efficiently!

Your positive feedback, especially about Anastasia's helpfulness and polite demeanor, is incredibly valuable to us. We strive to provide excellent customer service, and knowing that our team members are exceeding your expectations is truly rewarding.

We believe in resolving issues quickly and efficiently, and we're happy to hear that Anastasia was able to do just that for you. We are committed to providing a seamless and positive experience for all our users.

We appreciate you taking the time to share your experience.
Please don't hesitate to contact us again if you have any questions or need further assistance.

Best regards,
ReConvert Team

February 6, 2024

very responsive and very well described answers

Pnova
United Arab Emirates
5 months using the app
ReConvert 💵 replied February 23, 2024

Thank you for your kind words! We're glad to hear that you found our support team responsive and that the answers provided were well-described. Providing clear and helpful assistance is a top priority for us, and we're here to ensure you have a great experience with our app. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our service, and we're here to help anytime you need us!

April 16, 2024

very good experience with the app

SHEKINAH SHOPP
United States
1 day using the app
ReConvert 💵 replied April 18, 2024

Thank you for your 5* review - it means the world to us!

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care

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November 23, 2023

i dont use it yet

My Store
Greece
28 days using the app
ReConvert 💵 replied December 31, 2023

Thank you for your review 🙏 We wish you many sales with it.

April 25, 2024

Fijn en snel geholpen door Alex! goede service!

pvn-amsterdam
Netherlands
4 months using the app
ReConvert 💵 replied May 2, 2024

Thank you for your 5* review - it means the world to us! Alex sure is great!

Keep on ReConvert-ing....

Always here for you 🖤

Jordan | Customer Care

March 7, 2024

NICE

ChronoStyle
Canada
5 months using the app
ReConvert 💵 replied March 10, 2024

Hi!

Thank you so much for your 5* Review.

As always - here for you! 🖤

Jordan | Customer Care

November 24, 2023

bellissima felpa molto calda , consegna arrivata prima del previsto consiglio vivamente

buby shop
Italy
2 months using the app
ReConvert 💵 replied December 31, 2023

Grazie per la tua recensione 🙏 Ti auguriamo molte vendite.