Reviews (5,249)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features and targeted data collection, noting significant boosts in sales and store performance. The app's user-friendly interface facilitates easy creation of personalized thank-you pages and automated follow-ups, with recent updates like bundle options enhancing functionality. Seamless Shopify integration ensures a smooth workflow, and improvements in average order value and conversion rates are frequently highlighted. Customer support is also praised, with staff members like Riya, Shafta, and Alex noted for their responsive and helpful service.

December 6, 2023

Great service. Good app

TEGO
Denmark
About 7 hours using the app
ReConvert 💵 replied December 13, 2023

Thank you for your kind words!
We're glad you're enjoying our app and appreciate your positive feedback. We're always working to improve, and your review helps us understand what we're doing well and where we can make things even better.

If you have any suggestions or feedback on how we can improve the app or service, please don't hesitate to let us know. We value your input and appreciate your help in making our app the best it can be.

Thank you again for choosing us!

Sincerely,
ReConvert team

March 8, 2024

goed

bij vandenhoeck
Belgium
8 months using the app
ReConvert 💵 replied March 10, 2024

Hi!

Thank you so much for your 5* Review.

As always - here for you! 🖤

Jordan | Customer Care

February 2, 2024

Wont upgrade shopify acct to use. Not useful for stores that are trying to grow but dont have the sales yet to upgrade to plus

Jones & Co. Leatherworks
United States
About 1 hour using the app
ReConvert 💵 replied March 3, 2024

Hi there

I'm sorry to hear you feel the app required you to upgrade to Shopify Plus and deleted the app after 1 hour. It's a shame to see you go and I can assure you that it is not the case that one requires Shopify Plus to use ReConvert. ReConvert provides post-purchase and thank you page upsells that are some of our best converting widgets.

We have been unable to locate your account via the information provided.

I wish you would reach out to our amazing support team that is available 24/7 for you instead of writing a bad review on the app store.

Our email is care@reconvert.com - please put 'Jordan' in the email subject and I will personally look to help you to sort this out and see if we can get it working for you.

In the meantime, we'd appreciate it if you updated your review.

Jordan | Customer Success Manager

June 26, 2024

Super schnelle Hilfe durch den Support von Ash! Mir konnte umgehend geholfen werden.

Aurera
Germany
ReConvert 💵 replied July 1, 2024

Hey!

Danke für Ihre 5-Sterne-Bewertung und ich freue mich, dass Sie zufrieden sind!

Ash ist großartig! Er versteht wirklich gut, was Kunden wirklich brauchen und ich freue mich, dass er Ihnen helfen konnte!

Immer für Sie da 🖤

Avraham | Kundenerfolg

November 23, 2023

tutto ok

MaisonMalù
Italy
8 months using the app
ReConvert 💵 replied December 31, 2023

Thank you for your review 🙏

January 13, 2024

génial, Alex est top

Terra-Zone
France
6 months using the app
ReConvert 💵 replied January 28, 2024

Merci pour votre incroyable commentaire et votre excellent retour🙏.
Notre équipe d'assistance est toujours prête à vous aider 😎

January 18, 2024

superblij mee

wivishop-hilversum
Netherlands
6 months using the app
ReConvert 💵 replied February 23, 2024

Thank you for your review, we wish you many sales.

November 25, 2023

bella aiuta soddisfa

FourFriends
France
7 months using the app
ReConvert 💵 replied December 31, 2023

Thank you for your review 🙏

November 24, 2023

good

nageex
United States
2 months using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

April 30, 2024

schnell geholfen

Solarplatten24.de
Germany
4 days using the app
ReConvert 💵 replied May 2, 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Jordan | Customer Care