Reviews (5,249)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features and targeted data collection, noting significant boosts in sales and store performance. The app's user-friendly interface facilitates easy creation of personalized thank-you pages and automated follow-ups, with recent updates like bundle options enhancing functionality. Seamless Shopify integration ensures a smooth workflow, and improvements in average order value and conversion rates are frequently highlighted. Customer support is also praised, with staff members like Riya, Shafta, and Alex noted for their responsive and helpful service.

Edited April 13, 2022

Easy to install and set up. I had one small Q and received help (from an actual person!) straight away. He also then checked everything was working, which was v reassuring for someone with zero tech experience! Thanks again. Edit 1 year later: the app is working really well and certainly improves my conversion! Highly recommended. Edit 2: Two years later and the app is still working great! The customer service is always fast and efficient. One of the best apps out there.

Furbaby Friends Gifts
United Kingdom
About 4 years using the app
ReConvert 💵 replied May 18, 2019

Thank you so much for this great review! We're always here to help ;)

October 8, 2019

Amazing app, phenomenal support. Quick installation and immediate ROI. You are simply missing out without an app like this. Plus, the folks there do care about the success of our business.

Alex + Nova
United States
About 4 years using the app
ReConvert 💵 replied October 9, 2019

Thank you for this amazing review! Our customer care team is always here to help👍

July 20, 2020

Es una app muy útil, me encanta, tiene muchas funciones para hacer upsells y su servicio de atención al cliente es muy bueno
-----------------------------------------------------------------------------------------------------
It is a very useful app, I love it, it has many functions for upsells and its customer service is very good

Liza Pons
Mexico
Almost 4 years using the app
ReConvert 💵 replied July 20, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

September 17, 2020

Amazing and genius! A seamless method to recommend your customers other products you have to offer. The chat support is almost immediate. This is an essential app for every Shopify store.

Sparkz Customs
Singapore
Almost 4 years using the app
ReConvert 💵 replied September 17, 2020

Thank you very much for your feedback 😎Our support team is always here to help you 24/7💐

August 6, 2023

On Sunday, you inform users of the free plan that they will have to start paying from Monday onwards. While there's no issue with the payment itself, informing business owners on a Sunday that they will be automatically transitioned to a paid plan the following business day seems a bit... sudden? Trust destroyed.

Jimbeels
Germany
Almost 4 years using the app
ReConvert 💵 replied August 7, 2023

Hi there,

Can you please get back to me at eric@reconvert.io? I will solve this for you, I promise it'll worth your time :)

I've been trying to call and email you but got no answer.

I really want to solve this issue for you,

Eric | ReConvert CEO

April 1, 2020

After a day, I have gained one upsell. Very quick and easy to set up. Have just used the Monster Upselling template - as it's called.

I mainly got this app for the order tracking feature as it links directly with 17track, allowing my customers to see more detail about the whereabouts of thier order, after purchase. Since doing this, I have had fewer emails from customers asking where their order is.

Love By Letterbox
United Kingdom
Almost 4 years using the app
ReConvert 💵 replied April 1, 2020

We hope you'll get many conversions and thank you for the review🎉

Edited March 13, 2023

Just had another chat today with Charlene this time and the customer service was outstanding again! Thank you team!

We just had a demo call with Lee-Ann and she is incredible!
Also, the app is super user-friendly and the overall customer support is outstanding - at all times and extremely fast! No waiting! Thank you guys!
I'm not technical, but the app is very easy to set-up and the pre-sets are great!

Lualoha
Canada
Almost 4 years using the app
ReConvert 💵 replied August 24, 2020

Thank you so much for the great review🙏. Our support team always here to help you.😎😏

June 22, 2023

Very good app and easy to use. Great customer service if you need any help for any reason at all. Would highly recommend!

Skin Grip
United States
Almost 4 years using the app
ReConvert 💵 replied August 8, 2023

Thank you for your review of our Shopify app! We're so glad to hear that you found it to be very good, easy to use, and that you had great customer service.

We put a lot of time and effort into making our app as user-friendly as possible, so we're glad to hear that you found it easy to use. We also have a team of experienced and knowledgeable agents who are available 24/7 to help with any questions or concerns. We're committed to providing our merchants with the best possible support, so that they can focus on growing their businesses.

We're always looking for ways to improve our app, so your feedback is valuable to us. We hope you continue to use our app and that it helps you to achieve your e-commerce goals.

Thank you again for your review! We hope you continue to recommend our app to others.

Edited October 26, 2023

I use this app to create surveys, upsell, and give discount codes. It has helped me get tons of sales and is super affordable (free up to a certain amount of sales). UPDATE #1 12/1/21 They now have a funnel option that rocks! This is a MUST if you want to have a successful Shopify store. They also have world class customer support. We've increased our AOV by $59 since adding the post-purchase funnels.
UPDATE #2 10/26/23
Ash was super helpful and went the extra mile to help me make sure the new post purchase funnel options were working properly. I highly recommend this app for it's functionality, pricing and customer service

QuikCamo
United States
Almost 4 years using the app
ReConvert 💵 replied December 18, 2019

We appreciate your feedback 🙏We hope you'll get many upsells!😎

November 30, 2021

amazing! so many options and great customer service. i highly recommend for all stores looking to upsell or have nice checkout pages

Mink Envy Lashes
United States
Almost 4 years using the app
ReConvert 💵 replied December 1, 2021

Thank you for your review🙏 Our team is always ready to help 😎