Reviews (5,249)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features and targeted data collection, noting significant boosts in sales and store performance. The app's user-friendly interface facilitates easy creation of personalized thank-you pages and automated follow-ups, with recent updates like bundle options enhancing functionality. Seamless Shopify integration ensures a smooth workflow, and improvements in average order value and conversion rates are frequently highlighted. Customer support is also praised, with staff members like Riya, Shafta, and Alex noted for their responsive and helpful service.

January 6, 2024

Mi página web funciona en Latinoamérica, pero la aplicación no trae la opción para idioma o para traducirle al idioma Español, alguien sabe si esto es posible?

▷ RITUAL BOTANICO™ | KERATINA ORGÁNICA | TIENDA ONLINE®
United States
28 minutes using the app
ReConvert 💵 replied April 18, 2024

¡Gracias por la calificación de 4 estrellas!

Estamos encantados de que haya disfrutado de nuestra aplicación y nos encantaría saber cómo podemos convertirla en una experiencia de 5 estrellas para usted. ¡Siéntete libre de compartir tus pensamientos! care@reconvert.com y pregunta por mí, Jordan, y haré todo lo posible para intentar implementar esto por ti, ¡si podemos! 🙏😊

¡Los mejores deseos!

Jordan | Customer Care

February 23, 2020

I love it! It works perfectly. The support was so nice and helped me whenever I had a question. 100% recommend.

You Decide Who You Are
Indonesia
About 4 years using the app
ReConvert 💵 replied February 23, 2020

Thank you for your review. Our support team is always here to help you 24/7😎

Edited June 4, 2020

This app makes it super easy to show your customers a highly customizable "Thank You" page after finishing their purchase. You can add surveys, videos, related product with reviews, and offer flash discounts to incentivize them to buy more products before leaving your site.
The best part is that you can set up "triggers" to display different Thank You pages depending on products info, order info, customer details, and more.
I'd love to see more integrations with other product upsell, reviews, and email marketing apps. Nonetheless, highly recommend!

Divani Chocolatier
United States
About 4 years using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

Edited April 13, 2022

Easy to install and set up. I had one small Q and received help (from an actual person!) straight away. He also then checked everything was working, which was v reassuring for someone with zero tech experience! Thanks again. Edit 1 year later: the app is working really well and certainly improves my conversion! Highly recommended. Edit 2: Two years later and the app is still working great! The customer service is always fast and efficient. One of the best apps out there.

Furbaby Friends Gifts
United Kingdom
About 4 years using the app
ReConvert 💵 replied May 18, 2019

Thank you so much for this great review! We're always here to help ;)

October 8, 2019

Amazing app, phenomenal support. Quick installation and immediate ROI. You are simply missing out without an app like this. Plus, the folks there do care about the success of our business.

Alex + Nova
United States
About 4 years using the app
ReConvert 💵 replied October 9, 2019

Thank you for this amazing review! Our customer care team is always here to help👍

July 20, 2020

Es una app muy útil, me encanta, tiene muchas funciones para hacer upsells y su servicio de atención al cliente es muy bueno
-----------------------------------------------------------------------------------------------------
It is a very useful app, I love it, it has many functions for upsells and its customer service is very good

Liza Pons
Mexico
Almost 4 years using the app
ReConvert 💵 replied July 20, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

September 17, 2020

Amazing and genius! A seamless method to recommend your customers other products you have to offer. The chat support is almost immediate. This is an essential app for every Shopify store.

Sparkz Customs
Singapore
Almost 4 years using the app
ReConvert 💵 replied September 17, 2020

Thank you very much for your feedback 😎Our support team is always here to help you 24/7💐

August 6, 2023

On Sunday, you inform users of the free plan that they will have to start paying from Monday onwards. While there's no issue with the payment itself, informing business owners on a Sunday that they will be automatically transitioned to a paid plan the following business day seems a bit... sudden? Trust destroyed.

Jimbeels
Germany
Almost 4 years using the app
ReConvert 💵 replied August 7, 2023

Hi there,

Can you please get back to me at eric@reconvert.io? I will solve this for you, I promise it'll worth your time :)

I've been trying to call and email you but got no answer.

I really want to solve this issue for you,

Eric | ReConvert CEO

April 1, 2020

After a day, I have gained one upsell. Very quick and easy to set up. Have just used the Monster Upselling template - as it's called.

I mainly got this app for the order tracking feature as it links directly with 17track, allowing my customers to see more detail about the whereabouts of thier order, after purchase. Since doing this, I have had fewer emails from customers asking where their order is.

Love By Letterbox
United Kingdom
Almost 4 years using the app
ReConvert 💵 replied April 1, 2020

We hope you'll get many conversions and thank you for the review🎉

Edited March 13, 2023

Just had another chat today with Charlene this time and the customer service was outstanding again! Thank you team!

We just had a demo call with Lee-Ann and she is incredible!
Also, the app is super user-friendly and the overall customer support is outstanding - at all times and extremely fast! No waiting! Thank you guys!
I'm not technical, but the app is very easy to set-up and the pre-sets are great!

Lualoha
Canada
Almost 4 years using the app
ReConvert 💵 replied August 24, 2020

Thank you so much for the great review🙏. Our support team always here to help you.😎😏