ReConvert Upsell & Cross Sell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and increasing order values through effective upselling, including post-purchase options. It features a user-friendly interface with easy setup for thank-you pages and automated follow-ups, offering extensive customization. The app integrates smoothly and updates frequently to enhance functionality. Customer support is also praised for being responsive and helpful in assisting with setup and optimization.
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in addition to the previous review, reconvert got back to to immediately , the poor performance was due to the fact the reconvert was looking at all my order, whether from shopify or from amazon and calculating performance and roi based on the total number of orders, the actual performance 4% conversion rate and generated about €80 and paid about $10 which is about 1000% in ROI
have tried emailing on a number of occasions to discuss the app as we we are not getting any success. just getting ignored and no rpely
the app looks good but im not getting any success with it at all
First of all, thank you guys for the honest review, this is Eric the CEO, we'll do our best to improve and provide better customer service. I deeply apologize for any bad experience you had with our app.
I've gone ahead and checked all the times you reached out for help:
1. The first time was on the 6th of July, we answered within 4 minutes and had a conversation about improving your results from the app, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/6-jul.png?219
2. The second time was on August 21st, we answered within 10 hours but got no answer back from you, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/aug_21.png?219
3. The third time was on September 6th and we replied within less than a minute, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/6_sep.png?219
Anyway, I'll be happy to personally help you optimize your thank you page, I've sent you an email, as well as a message through messenger and gave you a call and got no answer.
Please get back to us so we can help, nothing will make us happier and it's in our best interest for you to get great results from our app.
*update: we have been using the app for 2 years now with great results. increased AOV, fantastic ROI! highly recommend!
It only took 5 minutes to set up - needed some help and alex answered via chat immediately, helped me out and just made the experience perfect. The page now looks perfect and I will update my review in two months after seeing results! But honestly, I think this app was an amazing investment! Love the support!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help you 24/7😎
works well!!! thanks team for your effort and work on this. the support is also amazing with instant responses
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7😎
The installation of the tool was very easy. I had some questions to make all was set up correctly and Ash replied immediately with clear answers. Greatly appreciated :-)
Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales
I used it to convert sales. The assistant was very helpful and fast. I really am grateful that I did download this app. The team is so professional and ready to serve which is so amazing. Great work!
Thank you for your amazing review and feedback🙏 Our team is always ready to help you 24/7😎
Alex very very helpful thanks
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. Our customers always seem to love Alex's detailed technical knowledge.
Always here for you 🖤
Avraham | Customer Success
Just finished the settings. It seems good. I had language issue but they reply to me quickly to explain there is no problem, it will be automatic. Thank you so much ! I will come back to give another review for the results.
What a great review! We're sure you'll see great results with ReConvert :)
Excellent app- genuinely giving us sales uplift and Customer Support is excellent -just had Ashley for example not only help us out on a glitsch but saved us bags of admin time offering to make the changes for us too-big thanks! a godsend to busy SME's!
Thank you for your great review and feedback🙏 Our support team is always ready to help 24/7 😎
Their customer support is AMAZING. Not only did they solve my issue within an hour (which wasn't even an issue, it was my fault, user error!) but they were so patient with me and even took the time to send video recordings of what they were seeing on their end to help me understand. Great team & great app! I got an upsell order on the very first order after I installed it!
We glad to hear you enjoy our app and support team. Thank you for the 5 stars review🙏 Our support team is always here to help you😎
Best Upsell app I had so far. Really nice execution. The ROAS at the dashboard shows clearly, how much value this app brings to the table.
Thank you for these kind words! We're doing our best to help you make more money!