Reviews (5,250)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features and targeted data collection, noting significant boosts in sales and store performance. The app's user-friendly interface facilitates easy creation of personalized thank-you pages and automated follow-ups, with recent updates like bundle options enhancing functionality. Seamless Shopify integration ensures a smooth workflow, and improvements in average order value and conversion rates are frequently highlighted. Customer support is also praised, with staff members like Riya, Shafta, and Alex noted for their responsive and helpful service.

August 23, 2022

I highly recommend this app. Makes me tons of extra money.

GYM2GOde
Germany
Over 2 years using the app
ReConvert 💵 replied August 30, 2022

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

December 31, 2023

It is meh. It doesn't work with personalized products because you can't direct shoppers to the product page... and if you do NOT direct them to the product page you'll spend your time contacting customers manually 1 by 1 to get their customization details. The product comments do not sync to Shopify or Klaviyo. And the birthday form is pre-populated with today's date, so more than half of the 100+ submission I received were with the current date, making this feature pretty much useless also.

PaulaMax Jewelry
United States
About 2 years using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.

Your input truly makes a difference! 😊

Best

Jordan | Customer Care

Edited September 9, 2022

SUPER PUMPED TO USE THIS FAMOUS APP, so many successful people are recommending it so you know if they recommend it , it really MUST BE GREAT !! Cant wait to LEVEL UP AOV with post purchase upsells <3

HairWess
United Kingdom
Over 2 years using the app
ReConvert 💵 replied September 6, 2020

Thank you for your review. We wish you level up your AOV💐

January 16, 2021

This is a very nice and friendly apps! Support are friendly & kind to attend to my problems too! TQ very much!

sportsquirrels
Malaysia
Over 2 years using the app
ReConvert 💵 replied January 19, 2021

Thank you so much for your 5 star review🙏

November 5, 2021

Great app! Although there were some technical issues at first, the customer support staff were really helpful.

NeoCushion
United Kingdom
Over 2 years using the app
ReConvert 💵 replied November 9, 2021

Thank you for your amazing review🙏 Our team is always here to help 24/7😎

July 7, 2020

So far, the app seems great. The Thank You page customizer is exactly like it should be in the Shopify customize section. The features are GREAT and even the small details are executed very well. A lot of apps always seem to be missing something, but this is sophisticated and so far, I'm very excited about its capabilities.

Keller International
United States
Over 2 years using the app
ReConvert 💵 replied July 8, 2020

Thank you for your 5 star review 👍

April 23, 2021

I have just installed the app, but I can say right from the start the service has been amazing. Fast to respond and Alex very graciously worked through the set up and all of my questions with me. Looking forward to some great upsells with this app

Mala Elements
Australia
Over 2 years using the app
ReConvert 💵 replied April 23, 2021

Thank you for your review🤩 Our support team is available anytime😎

Edited March 23, 2022

So many app providers have sparse personal attention. Not these guys! Set up so EZ it frightened me . Gal provided fast and great support. Just went live so looking forward to seeing results and will update for sure. Takal even set up my additional funnels, helped me to personalize further. I'm off to the races. Thanks ReConvert Miguel

ThatsSmoooth
United States
Over 2 years using the app
ReConvert 💵 replied March 29, 2022

Haha we're trying to provide personal care to each user of the app! thank you for appreciating it!

May 13, 2021

I have not had this app running as of yet, but their customer support helped me set it up and were very quick to respond. The page builder is very easy to set up, and there is decent amount of flexibility in the offers you can make. Excited to test it out!

Onesie Mania
United States
Over 2 years using the app
ReConvert 💵 replied May 13, 2021

Thank you for your amazing review and feedback. Our support team is always ready to help 24/7😎

June 27, 2022

So far so good. Love that it is tiered to only costing me money when it makes me money:) One of the best upsell apps I have used.

NutriNoche
United States
Over 2 years using the app
ReConvert 💵 replied June 27, 2022

Thank you for your feedback🙏 We wish you many sales😎